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Genpact Limited (G)

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Upturn Advisory Summary
12/09/2025: G (3-star) is currently NOT-A-BUY. Pass it for now.
1 Year Target Price $50.2
1 Year Target Price $50.2
| 4 | Strong Buy |
| 2 | Buy |
| 5 | Hold |
| 0 | Sell |
| 0 | Strong Sell |
Analysis of Past Performance
Type Stock | Historic Profit 21.3% | Avg. Invested days 46 | Today’s Advisory PASS |
Upturn Star Rating ![]() | Upturn Advisory Performance | Stock Returns Performance |
Key Highlights
Company Size Mid-Cap Stock | Market Capitalization 7.97B USD | Price to earnings Ratio 14.76 | 1Y Target Price 50.2 |
Price to earnings Ratio 14.76 | 1Y Target Price 50.2 | ||
Volume (30-day avg) 11 | Beta 0.76 | 52 Weeks Range 37.35 - 55.92 | Updated Date 12/10/2025 |
52 Weeks Range 37.35 - 55.92 | Updated Date 12/10/2025 | ||
Dividends yield (FY) 1.44% | Basic EPS (TTM) 3.1 |
Analyzing Revenue: Products, Geography and Growth
Revenue by Products
Product revenue - Year on Year
Revenue by Geography
Geography revenue - Year on Year
Earnings Date
Report Date - | When - | Estimate - | Actual - |
Profitability
Profit Margin 11.01% | Operating Margin (TTM) 15.86% |
Management Effectiveness
Return on Assets (TTM) 8.78% | Return on Equity (TTM) 22.32% |
Valuation
Trailing PE 14.76 | Forward PE 18.32 | Enterprise Value 8657259631 | Price to Sales(TTM) 1.59 |
Enterprise Value 8657259631 | Price to Sales(TTM) 1.59 | ||
Enterprise Value to Revenue 1.73 | Enterprise Value to EBITDA 9.71 | Shares Outstanding 172414423 | Shares Floating 158052302 |
Shares Outstanding 172414423 | Shares Floating 158052302 | ||
Percent Insiders 0.84 | Percent Institutions 106.3 |
Upturn AI SWOT
Genpact Limited

Company Overview
History and Background
Genpact Limited was founded in 1997 as a business unit within General Electric, focusing on providing business process outsourcing (BPO) services. In 2005, it was spun off as an independent company and later became publicly traded in 2007. Genpact has since evolved into a global professional services firm, leveraging digital transformation, analytics, and design thinking to help clients reimagine their operations and achieve business outcomes.
Core Business Areas
- Digital Transformation Services: Offers a broad range of digital transformation solutions, including cloud migration, data analytics, artificial intelligence, machine learning, robotic process automation (RPA), and blockchain. These services aim to modernize client operations, enhance customer experiences, and drive efficiency.
- Business Process Management (BPM): Continues to be a core offering, providing end-to-end management of critical business processes across various functions such as finance and accounting, supply chain, customer service, and human resources for clients globally.
- Industry-Specific Solutions: Develops and delivers tailored solutions for specific industries, including banking and financial services, insurance, healthcare, life sciences, manufacturing, retail, and high-tech, addressing unique regulatory, operational, and market challenges.
- Consulting and Advisory Services: Provides strategic consulting and advisory services to help clients identify opportunities for operational improvement, digital adoption, and business model innovation.
Leadership and Structure
Genpact is led by a seasoned executive team. The organizational structure is typically matrixed, allowing for specialized expertise while serving diverse client needs across geographies and industries. The company is organized around its service lines and industry verticals to ensure deep domain knowledge and client-centricity.
Top Products and Market Share
Key Offerings
- Intelligent Automation Solutions: Genpact's suite of intelligent automation offerings, powered by AI, machine learning, and RPA, helps automate complex business processes. Competitors include Accenture, Infosys, Wipro, and TCS. Specific market share data for this product line is not publicly disclosed, but it's a significant growth driver.
- Digital Transformation & Cloud Services: This encompasses cloud migration, data analytics platforms, and digital strategy implementation. Key competitors include major IT service providers like Accenture, IBM, and Capgemini. While specific revenue is not broken out, it's a growing segment contributing to overall revenue.
- Finance & Accounting (F&A) Outsourcing: Genpact offers comprehensive F&A outsourcing services, from transactional processing to advanced analytics and compliance. Major competitors include Accenture, IBM, TCS, and EXL. This is a mature but substantial service line for Genpact.
- Customer Service & Experience Solutions: Utilizing digital channels and AI-powered tools to manage customer interactions, provide support, and enhance customer journeys. Competitors include Concentrix, Teleperformance, and Sutherland Global Services.
Market Dynamics
Industry Overview
Genpact operates in the global business process services (BPS) and digital transformation market. This industry is characterized by increasing demand for automation, AI-driven insights, cloud adoption, and specialized industry expertise. Digital transformation is a key driver, with companies seeking to improve efficiency, enhance customer experience, and gain a competitive edge.
Positioning
Genpact is positioned as a leading global professional services firm, specializing in digital transformation and business process management. Its competitive advantages include deep domain expertise across various industries, a strong focus on digital innovation, a global delivery network, and a client-centric approach that emphasizes measurable business outcomes. The company's evolution from a pure BPO provider to a digital-first solutions provider differentiates it.
Total Addressable Market (TAM)
The global BPS and digital transformation market is substantial and growing. Estimates for the TAM vary, but it is in the hundreds of billions of dollars annually. Genpact, along with its peers, is well-positioned to capture a significant portion of this market by offering end-to-end solutions that address the evolving needs of enterprises for digital acceleration and operational excellence.
Upturn SWOT Analysis
Strengths
- Strong global delivery capabilities and infrastructure.
- Deep domain expertise across multiple industries.
- Proven track record in business process management.
- Increasing focus and investment in digital transformation technologies (AI, automation, cloud).
- Long-standing client relationships, including with GE.
Weaknesses
- Reliance on a few large clients historically (though diversification is improving).
- Intense competition from larger IT services firms and specialized BPS providers.
- Talent acquisition and retention in highly specialized digital roles can be challenging.
- Perception as primarily a BPO provider, although rapidly transforming.
Opportunities
- Growing demand for AI and automation-powered solutions.
- Increased adoption of cloud computing and digital technologies by businesses.
- Expansion into emerging markets.
- Strategic acquisitions to enhance capabilities and market reach.
- Leveraging data analytics for proactive business insights and value creation for clients.
Threats
- Economic slowdown impacting client spending on IT and BPS services.
- Rapid technological advancements requiring continuous adaptation.
- Geopolitical risks and regulatory changes in operating regions.
- Cybersecurity threats and data breaches.
- Intensifying price competition from lower-cost providers.
Competitors and Market Share
Key Competitors
- Accenture (ACN)
- Infosys Limited (INFY)
- Wipro Limited (WIT)
- Cognizant Technology Solutions Corporation (CTSH)
- Tata Consultancy Services Limited (TCS)
Competitive Landscape
Genpact faces strong competition from large, diversified IT services companies and specialized BPS providers. Its advantage lies in its deep domain expertise and focus on end-to-end digital transformation, often competing on value and outcome-based solutions rather than solely on price. However, larger competitors may have greater scale and broader service portfolios.
Major Acquisitions
Buckman
- Year: 2021
- Acquisition Price (USD millions): 400
- Strategic Rationale: To expand Genpact's digital transformation capabilities in areas like supply chain management and manufacturing, particularly within the life sciences and consumer goods sectors.
Proagrica
- Year: 2023
- Acquisition Price (USD millions): 200
- Strategic Rationale: To enhance Genpact's digital solutions for the agricultural industry, focusing on data analytics and digital platforms to drive efficiency and sustainability.
Growth Trajectory and Initiatives
Historical Growth: Genpact has experienced consistent revenue growth over the past several years, driven by its expansion into digital transformation services and its ability to retain and grow its client base. The company has successfully transitioned from a traditional BPO model to a more comprehensive digital and analytics-focused service provider.
Future Projections: Analyst estimates generally project continued revenue and earnings growth for Genpact, driven by ongoing demand for digital transformation, cloud services, and automation. The company is expected to benefit from its investments in new technologies and its expansion into new service areas and geographies.
Recent Initiatives: Genpact has recently focused on enhancing its digital capabilities through acquisitions, strategic partnerships, and investments in AI and automation platforms. Initiatives include expanding its cloud offerings, strengthening its data analytics expertise, and developing industry-specific digital solutions.
Summary
Genpact Limited is a well-established global professional services firm with a strong history in business process management, now aggressively transforming into a digital-first company. Its strengths lie in deep industry expertise and a growing suite of digital transformation and automation services. While facing intense competition and potential economic headwinds, its focus on innovation and client outcomes positions it for continued growth. Key to its future success will be its ability to outmaneuver competitors in the rapidly evolving digital landscape and effectively integrate acquired technologies and talent.
Similar Stocks
Sources and Disclaimers
Data Sources:
- Genpact Limited Investor Relations
- Company Annual Reports (10-K filings)
- Financial News Outlets (e.g., Bloomberg, Reuters)
- Industry Analyst Reports
Disclaimers:
This analysis is based on publicly available information and is for informational purposes only. It does not constitute financial advice. Market share data is an estimation and may vary across different market segments. Financial figures are subject to periodic adjustments and reporting changes. Investors should conduct their own due diligence before making any investment decisions.
AI Summarization is directionally correct and might not be accurate.
Summarized information shown could be a few years old and not current.
Fundamental Rating based on AI could be based on old data.
AI-generated summaries may have inaccuracies (hallucinations). Please verify the information before taking action.
About Genpact Limited
Exchange NYSE | Headquaters - | ||
IPO Launch date 2007-08-02 | CEO, President & Director Mr. Balkrishan Kalra | ||
Sector Technology | Industry Information Technology Services | Full time employees 147000 | Website https://www.genpact.com |
Full time employees 147000 | Website https://www.genpact.com | ||
Genpact Limited provides business process outsourcing and information technology services in India, rest of Asia, North and Latin America, and Europe. It operates through three segments: Financial services; Consumer and Healthcare; and High Tech and Manufacturing. The Financial Services segment offers customer onboarding, customer service, collections, retail and commercial loan operations, payment operations, mortgage origination and servicing, compliance, wealth management, capital market operations support, financial crime and risk management, underwriting support, new business processing, policy administration, customer, claims management, catastrophe and exposure/risk modeling, and actuarial services; and end-to-end third-party administration for property and casualty claims, and technology services. The Consumer and Healthcare segment provides demand generation, sensing and planning, supply chain planning and management, pricing and trade promotion management, deduction recovery management, order management, digital commerce, customer experience, lifecycle management, regulatory operations, chemistry manufacturing controls compliance, regulatory information management, claims processing and adjudication, claims recovery and payment integrity, revenue cycle management, health equity analytics, and care services. The High Tech and Manufacturing segment offers industry-specific solutions for trust and safety, advertising sales support, customer and user experience, customer care support, supply chain management, direct and indirect procurement, logistics, field, aftermarket support, and engineering services. It also provides digital operation, data-tech-Al, CFO advisory, supply chain, sourcing and procurement, enterprise, and finance and accounting services. The company was founded in 1997 and is based in Hamilton, Bermuda.

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