- Chart
- Upturn Summary
- Highlights
- Revenue
- Valuation
Upturn AI SWOT - About
TELUS International (TIXT)

- BUY Advisory
- SELL Advisory (Profit)
- SELL Advisory (Loss)
- Profit
- Loss
- Pass (Skip investing)
Stock price based on last close (see disclosures)
- ALL
- 1Y
- 1M
- 1W
Upturn Advisory Summary
10/31/2025: TIXT (1-star) is a SELL. SELL since 1 days. Simulated Profits (-3.79%). Updated daily EoD!
1 Year Target Price $4.41
1 Year Target Price $4.41
| 1 | Strong Buy |
| 2 | Buy |
| 9 | Hold |
| 2 | Sell |
| 0 | Strong Sell |
Analysis of Past Performance
Type Stock | Historic Profit -24.63% | Avg. Invested days 42 | Today’s Advisory SELL |
Upturn Star Rating ![]() | Upturn Advisory Performance | Stock Returns Performance |
Key Highlights
Company Size Small-Cap Stock | Market Capitalization 1.18B USD | Price to earnings Ratio - | 1Y Target Price 4.41 |
Price to earnings Ratio - | 1Y Target Price 4.41 | ||
Volume (30-day avg) 14 | Beta 0.94 | 52 Weeks Range 2.13 - 4.60 | Updated Date 11/4/2025 |
52 Weeks Range 2.13 - 4.60 | Updated Date 11/4/2025 | ||
Dividends yield (FY) - | Basic EPS (TTM) -1.38 |
Analyzing Revenue: Products, Geography and Growth
Revenue by Products
Product revenue - Year on Year
Revenue by Geography
Geography revenue - Year on Year
Earnings Date
Report Date 2025-11-07 | When Before Market | Estimate 0.08 | Actual - |
Profitability
Profit Margin -14.09% | Operating Margin (TTM) -30.9% |
Management Effectiveness
Return on Assets (TTM) -2.39% | Return on Equity (TTM) -20.44% |
Valuation
Trailing PE - | Forward PE 7.66 | Enterprise Value 2660399522 | Price to Sales(TTM) 0.43 |
Enterprise Value 2660399522 | Price to Sales(TTM) 0.43 | ||
Enterprise Value to Revenue 0.98 | Enterprise Value to EBITDA 9.11 | Shares Outstanding 126725559 | Shares Floating 80467100 |
Shares Outstanding 126725559 | Shares Floating 80467100 | ||
Percent Insiders 46.43 | Percent Institutions 57.26 |
Upturn AI SWOT
TELUS International
Company Overview
History and Background
TELUS International was founded in 2005 as a subsidiary of TELUS. It evolved from call center operations to a provider of customer experience solutions, digital IT services, and AI data solutions. Key milestones include strategic acquisitions and global expansion.
Core Business Areas
- Digital Customer Experience (DCX): Provides omnichannel customer support, content moderation, and AI-powered solutions.
- Digital IT Services: Offers application development, cloud solutions, managed services, and digital consulting.
- AI Data Solutions: Focuses on data annotation, data curation, and AI model training.
Leadership and Structure
Jeff Puritt is the President and CEO. The organizational structure includes functional departments and business units aligned with core service offerings. The company reports to a board of directors.
Top Products and Market Share
Key Offerings
- Customer Experience (CX) Solutions: Includes omnichannel customer service, technical support, and content moderation. Competitors include Concentrix, Teleperformance. Data on their specific CX Market Share not disclosed.
- Digital IT Services: Covers application development, cloud solutions, managed services, and digital consulting. Competitors include Accenture, Infosys. Data on their specific Digital IT Services Market Share not disclosed.
- AI Data Solutions: Focuses on data annotation, data curation, and AI model training. Competitors include Appen, Lionbridge. Data on their specific AI Data Solution Market Share not disclosed.
Market Dynamics
Industry Overview
The global customer experience (CX), digital IT, and AI data solutions markets are experiencing strong growth driven by increasing digital adoption, the need for personalized customer interactions, and the demand for AI-powered insights.
Positioning
TELUS International positions itself as a leading provider of digitally-enabled customer experience and business process solutions. Its competitive advantages include its strong brand reputation, global delivery capabilities, and integrated service offerings.
Total Addressable Market (TAM)
The TAM for the services TELUS International offers is estimated to be hundreds of billions of dollars. TELUS International is positioned to capture a portion of this market through its expanded offerings in the digital services sector.
Upturn SWOT Analysis
Strengths
- Strong brand recognition and reputation
- Global delivery capabilities
- Diversified service offerings
- Experienced management team
- Strong financial performance
Weaknesses
- Dependence on key clients
- Exposure to currency fluctuations
- Integration risks from acquisitions
- Highly Competitive Market
Opportunities
- Expanding into new geographies
- Increasing demand for digital transformation services
- Growth in the AI data solutions market
- Strategic acquisitions to expand service offerings
Threats
- Intense competition
- Economic downturns
- Rapid technological changes
- Data privacy and security concerns
Competitors and Market Share
Key Competitors
- ACN
- IBM
- GTLB
Competitive Landscape
TELUS International competes with large IT service providers and niche CX and AI data solutions providers. TELUS International's advantages include its integrated service offerings and strong customer relationships.
Major Acquisitions
WillowTree
- Year: 2023
- Acquisition Price (USD millions): 1225
- Strategic Rationale: Expanded TELUS International's digital transformation capabilities and access to key verticals.
Growth Trajectory and Initiatives
Historical Growth: TELUS International has experienced strong growth in revenue and profitability driven by organic expansion and strategic acquisitions.
Future Projections: Analysts project continued growth for TELUS International, driven by increasing demand for its digital CX and IT services.
Recent Initiatives: Recent initiatives include expanding into new verticals, launching new service offerings, and making strategic acquisitions.
Summary
TELUS International is a company that seems to have good potential but it is very young and has not been properly tested by the market. The company's strengths include its diverse service offerings, global reach, and growth trajectory. However, potential investors should closely watch its market competitiveness and its ability to integrate future acquisitions. It is also important to note that the information that is publicly available is limited which could be a concern for investors.
Similar Stocks
Sources and Disclaimers
Data Sources:
- Company Website
- SEC Filings
- Analyst Reports
- Third-party market research reports
Disclaimers:
The information provided is for informational purposes only and does not constitute financial advice. Investment decisions should be based on independent research and consultation with a financial advisor.
AI Summarization is directionally correct and might not be accurate.
Summarized information shown could be a few years old and not current.
Fundamental Rating based on AI could be based on old data.
AI-generated summaries may have inaccuracies (hallucinations). Please verify the information before taking action.
About TELUS International
Exchange NYSE | Headquaters Vancouver, BC, Canada | ||
IPO Launch date 2021-02-03 | Acting CEO, COO & President of Customer Experience Mr. Jason Macdonnell | ||
Sector Technology | Industry Software - Infrastructure | Full time employees 78569 | Website https://www.telusdigital.com |
Full time employees 78569 | Website https://www.telusdigital.com | ||
TELUS International (Cda) Inc. offers digital customer experience and digital solutions in the Asia-Pacific, Central America, Europe, Africa, North America, the United Arab Emirates, and internationally. The company provides digital solutions, such as cloud solutions and automation, trust, safety, and security services; and AI data solutions, including expertise in computer vision, front-end digital design, and consulting services, as well as data collection, data annotation, supporting applications like computer vision, data categorization, and search relevance for AI applications. It also offers a Customer Experience Management (CXM) solution and Fuel iX, a TELUS Digital proprietary platform that enables organizations to manage, monitor, and maintain GenAI across the enterprise. It serves the technology and games, communications and media, financial services and fintech, healthcare, retail and e-commerce, automotive, and travel and hospitality industries. The company was founded in 2005 and is headquartered in Vancouver, Canada. TELUS International (Cda) Inc. previously was a subsidiary of TELUS Communications Inc. As of October 31, 2025, TELUS International (Cda) Inc. operates as a subsidiary of TELUS Corporation.

Note: This website is maintained by Upturn Corporation, which is an investment adviser registered with the U.S. Securities and Exchange Commission. Such registration does not imply a certain level of skill or training. Investing in securities has risks. Past performance is no guarantee of future returns. No assurance is provided as to any particular investment return, and you may lose money using our services. You are strongly advised to consult appropriate counsel before making any investments in companies you learn about through our services. You should obtain appropriate legal, tax, investment, accounting, and other advice that takes into account your investment portfolio and overall financial situation. You are solely responsible for conducting due diligence on a potential investment. We do not affect trades for you. You will select your own broker through which to transact. Investments are not FDIC insured, they are not guaranteed, and they may lose value. Please see the Privacy Policy, Terms of Use, and Disclosure for more information.
Home 

