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TIXT
Upturn stock ratingUpturn stock rating

TELUS International (TIXT)

Upturn stock ratingUpturn stock rating
$3.63
Last Close (24-hour delay)
Profit since last BUY27.37%
upturn advisory
Consider higher Upturn Star rating
BUY since 32 days
  • BUY Advisory
  • SELL Advisory (Profit)​
  • SELL Advisory (Loss)​
  • Profit
  • Loss
  • Pass (Skip investing)
Upturn Stock infoUpturn Stock info Stock price based on last close
*as per simulation
(see disclosures)
Time period over
  • ALL
  • YEAR
  • MONTH
  • WEEK

Upturn Advisory Summary

06/30/2025: TIXT (1-star) has a low Upturn Star Rating. Not recommended to BUY.

Upturn Star Rating

rating

Not Recommended Performance

These Stocks/ETFs, based on Upturn Advisory, consistently fall short of market performance, signaling caution before investing.

Number of Analysts

rating

14 Analysts rated it

Well-followed company, solid analyst reports, reliable data for confident investing.

1 Year Target Price $3.97

1 Year Target Price $3.97

Analysts Price Target For last 52 week
$3.97Target price
Low$2.13
Current$3.63
high$6.86

Analysis of Past Performance

Type Stock
Historic Profit -20.57%
Avg. Invested days 33
Today’s Advisory Consider higher Upturn Star rating
Upturn Star Rating Upturn stock ratingUpturn stock rating
Upturn Advisory Performance Upturn Advisory Performance 4.0
Stock Returns Performance Upturn Returns Performance 1.0
Upturn Profits based on simulationUpturn Profits based on simulation Profits based on simulation
Upturn Profits based on simulationUpturn Profits based on simulation Last Close 06/30/2025

Key Highlights

Company Size Small-Cap Stock
Market Capitalization 998.14M USD
Price to earnings Ratio -
1Y Target Price 3.97
Price to earnings Ratio -
1Y Target Price 3.97
Volume (30-day avg) 14
Beta 0.8
52 Weeks Range 2.13 - 6.86
Updated Date 06/30/2025
52 Weeks Range 2.13 - 6.86
Updated Date 06/30/2025
Dividends yield (FY) -
Basic EPS (TTM) -0.48

Analyzing Revenue: Products, Geography and Growth

Revenue by Products

Product revenue - Year on Year

Revenue by Geography

Geography revenue - Year on Year

Earnings Date

Report Date -
When -
Estimate -
Actual -

Profitability

Profit Margin -4.27%
Operating Margin (TTM) 1.34%

Management Effectiveness

Return on Assets (TTM) 0.82%
Return on Equity (TTM) -5.7%

Valuation

Trailing PE -
Forward PE 8.22
Enterprise Value 2351142157
Price to Sales(TTM) 0.37
Enterprise Value 2351142157
Price to Sales(TTM) 0.37
Enterprise Value to Revenue 0.88
Enterprise Value to EBITDA 6.32
Shares Outstanding 113000000
Shares Floating 66399670
Shares Outstanding 113000000
Shares Floating 66399670
Percent Insiders 38.18
Percent Institutions 45.15

Analyst Ratings

Rating 4
Target Price 3.97
Buy 2
Strong Buy 1
Buy 2
Strong Buy 1
Hold 9
Sell 2
Strong Sell -
Strong Sell -

ai summary icon Upturn AI SWOT

TELUS International

stock logo

Company Overview

overview logo History and Background

TELUS International was founded in 2005 as a subsidiary of TELUS Corporation. It evolved from TELUS's customer care operations to a global digital customer experience provider. In February 2021, TELUS International completed its IPO, becoming a publicly traded company on both the Toronto Stock Exchange (TIXT) and the New York Stock Exchange (TIXT).

business area logo Core Business Areas

  • Digital Customer Experience: Provides omnichannel customer support, including voice, chat, email, and social media, powered by AI and automation.
  • AI Data Solutions: Offers data annotation and labeling services for AI and machine learning models, enabling accurate and unbiased AI applications.
  • Digital Solutions: Develops and implements digital transformation strategies and solutions, including cloud services, IoT, and data analytics.
  • Content Moderation: Provides content moderation services to ensure online safety and compliance across various platforms.

leadership logo Leadership and Structure

The company is led by CEO Jeff Puritt. The organizational structure comprises various departments focusing on different service lines and geographical regions. TELUS Corporation remains a significant shareholder.

Top Products and Market Share

overview logo Key Offerings

  • AI Data Solutions: Provides data annotation, labeling, and training data services for AI applications. The data annotation market is rapidly growing, with no single dominant player. Competitors include Appen and Scale AI.
  • Customer Experience (CX) Solutions: Encompasses a suite of services, including customer care, technical support, and content moderation. Estimated market share in the CX outsourcing market is around 2-3%. Competitors include Accenture, Teleperformance, and Concentrix.
  • Digital Transformation Services: Offerings that allow companies to improve operations and customer experience with the newest technologies. No specific market share. Competitors include Accenture, IBM, and Deloitte.

Market Dynamics

industry overview logo Industry Overview

The digital customer experience market is experiencing significant growth, driven by the increasing importance of customer satisfaction and the rise of digital channels. AI data solutions are also expanding due to the growing adoption of AI and machine learning across industries.

Positioning

TELUS International is positioned as a provider of integrated digital customer experience and AI data solutions. Its competitive advantages include its strong brand, global reach, and expertise in both CX and AI.

Total Addressable Market (TAM)

The TAM for digital customer experience and AI data solutions is estimated to be in the hundreds of billions of dollars annually. TELUS International is well-positioned to capture a significant share of this market given its expertise and established customer base.

Upturn SWOT Analysis

Strengths

  • Strong brand reputation
  • Global reach and scale
  • Integrated CX and AI capabilities
  • Solid customer base
  • Diversified service offerings

Weaknesses

  • Reliance on key clients
  • Exposure to economic cycles
  • Competition in a fragmented market
  • Integration risks from acquisitions
  • Currency exchange rate fluctuations

Opportunities

  • Growing demand for digital customer experience solutions
  • Expansion of AI and machine learning applications
  • Strategic acquisitions and partnerships
  • Penetration of new geographic markets
  • Increased adoption of cloud-based services

Threats

  • Intense competition
  • Technological disruptions
  • Data security and privacy concerns
  • Economic downturns
  • Regulatory changes

Competitors and Market Share

competitor logo Key Competitors

  • ACN
  • GIB
  • CNXC
  • TASK

Competitive Landscape

TELUS International competes with other digital customer experience providers, as well as AI data solutions companies. Its strengths include its integrated capabilities and global reach. Its weaknesses include its reliance on key clients and exposure to economic cycles.

Major Acquisitions

WillowTree

  • Year: 2023
  • Acquisition Price (USD millions): 1225
  • Strategic Rationale: Expands TELUS International's digital product development and innovation capabilities.

Growth Trajectory and Initiatives

Historical Growth: TELUS International has experienced significant growth in revenue and profitability over the past few years, driven by strong demand for its digital customer experience and AI data solutions.

Future Projections: Analysts project continued growth for TELUS International, driven by the ongoing digital transformation and the increasing adoption of AI. Revenue growth is expected to be in the double digits.

Recent Initiatives: Recent initiatives include strategic acquisitions, expansion into new geographic markets, and investments in AI and automation technologies.

Summary

TELUS International is a strong player in the growing digital customer experience and AI data solutions market. Its integrated capabilities and global reach provide competitive advantages. Key challenges include intense competition and potential economic downturns. Strategic acquisitions and investments in innovation are crucial for continued growth and success.

Peer Comparison

Sources and Disclaimers

Data Sources:

  • Company Filings
  • Analyst Reports
  • Industry Research Reports

Disclaimers:

This analysis is based on publicly available information and analyst estimates. Actual results may vary. This is not financial advice.

Upturn AI SummarizationUpturn AI Summarization AI Summarization is directionally correct and might not be accurate.

Upturn AI SummarizationUpturn AI Summarization Summarized information shown could be a few years old and not current.

Upturn AI SummarizationUpturn AI Summarization Fundamental Rating based on AI could be based on old data.

Upturn AI SummarizationUpturn AI Summarization AI-generated summaries may have inaccuracies (hallucinations). Please verify the information before taking action.

About TELUS International

Exchange NYSE
Headquaters Vancouver, BC, Canada
IPO Launch date 2021-02-03
Acting CEO, COO & President of Customer Experience Mr. Jason Macdonnell
Sector Technology
Industry Software - Infrastructure
Full time employees 78000
Full time employees 78000

TELUS International (Cda) Inc. offers digital customer experience and digital solutions in the Asia-Pacific, the Central America, Europe, Africa, North America, and internationally. The company provides digital solutions, such as cloud solutions and automation, trust, safety, and security services; and AI data solutions, including expertise in computer vision, front-end digital design, and consulting services, as well as data collection, data annotation, supporting applications like computer vision, data categorization, and search relevance for AI applications. It also offers Customer Experience Management (CXM) solution; and Fuel iX, a TELUS Digital's proprietary platform that enables organizations to manage, monitor, and maintain GenAI across the enterprise. The company serves technology and games, communications and media, electronic commerce (eCommerce), financial technology (fintech), banking, financial services and insurance, healthcare, retail, consumer, energy and utilities, and travel and hospitality industries. The company was founded in 2005 and is headquartered in Vancouver, Canada. TELUS International (Cda) Inc. previously was a subsidiary of TELUS Communications Inc.