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Upturn AI SWOT - About
CNXC 
Concentrix Corporation (CNXC)
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Stock price based on last close (see disclosures)
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Upturn Advisory Summary
08/28/2025: CNXC (1-star) is currently NOT-A-BUY. Pass it for now.
Upturn Star Rating
Not Recommended Performance
These Stocks/ETFs, based on Upturn Advisory, consistently fall short of market performance, signaling caution before investing.
Number of Analysts
6 Analysts rated it
Limited analyst coverage, niche firm, research info may be scarce.
1 Year Target Price $67.67
1 Year Target Price $67.67
| 2 | Strong Buy |
| 2 | Buy |
| 2 | Hold |
| 0 | Sell |
| 0 | Strong Sell |
Analysis of Past Performance
Type Stock | Historic Profit -35.49% | Avg. Invested days 27 | Today’s Advisory PASS |
Upturn Star Rating | Upturn Advisory Performance  2.0 | Stock Returns Performance  1.0 |
| Profits based on simulation | Last Close 08/28/2025 |
Key Highlights
Company Size Mid-Cap Stock | Market Capitalization 3.17B USD | Price to earnings Ratio 13.8 | 1Y Target Price 67.67 |
Price to earnings Ratio 13.8 | 1Y Target Price 67.67 | ||
Volume (30-day avg) 6 | Beta 0.58 | 52 Weeks Range 35.62 - 74.19 | Updated Date 08/29/2025 |
52 Weeks Range 35.62 - 74.19 | Updated Date 08/29/2025 | ||
Dividends yield (FY) 2.56% | Basic EPS (TTM) 3.65 |
Analyzing Revenue: Products, Geography and Growth
Revenue by Products
Product revenue - Year on Year
Revenue by Geography
Geography revenue - Year on Year
Earnings Date
Report Date - | When - | Estimate - | Actual - |
Profitability
Profit Margin 2.54% | Operating Margin (TTM) 6.83% |
Management Effectiveness
Return on Assets (TTM) 3.78% | Return on Equity (TTM) 5.85% |
Valuation
Trailing PE 13.8 | Forward PE 4 | Enterprise Value 7721942043 | Price to Sales(TTM) 0.33 |
Enterprise Value 7721942043 | Price to Sales(TTM) 0.33 | ||
Enterprise Value to Revenue 0.8 | Enterprise Value to EBITDA 6.09 | Shares Outstanding 63025100 | Shares Floating 35841125 |
Shares Outstanding 63025100 | Shares Floating 35841125 | ||
Percent Insiders 15.73 | Percent Institutions 96.61 |
Upturn AI SWOT
Concentrix Corporation
Company Overview
History and Background
Concentrix Corporation was established in 2006 as a business segment of SYNNEX Corporation. In 2020, it was spun off as an independent publicly traded company. Concentrix has grown through acquisitions and organic expansion to become a leading global provider of customer experience (CX) solutions and technology.
Core Business Areas
- Customer Experience (CX) Solutions: Offers a comprehensive suite of services including customer care, technical support, sales support, and digital transformation solutions.
- Technology and Consulting: Provides technology consulting, implementation, and support services to optimize CX processes and leverage data analytics.
- Digital Experience: Includes digital self-service, automation, and AI-powered solutions to enhance customer interactions.
Leadership and Structure
Chris Caldwell serves as the CEO of Concentrix Corporation. The company operates with a global structure, organized into service delivery regions and functional departments such as sales, marketing, finance, and technology.
Top Products and Market Share
Key Offerings
- Customer Care Solutions: Provides multi-channel customer support services including phone, email, chat, and social media. Market share varies regionally but they are a top player. Competitors: Teleperformance, TTEC, Alorica.
- Technical Support: Offers technical troubleshooting, product support, and device repair services. Significant player in the BPO tech support segment. Competitors: HCLTech, Infosys BPM.
- Digital Transformation Services: Helps companies modernize customer experience through technology implementations and process optimization. Gaining market share. Competitors: Accenture, Capgemini.
Market Dynamics
Industry Overview
The CX industry is experiencing significant growth driven by increasing demand for personalized customer experiences and digital transformation initiatives. Trends include automation, AI, cloud-based solutions, and remote agent models.
Positioning
Concentrix is a leader in the CX BPO space, known for its focus on technology-enabled solutions and customer-centric approach. Competitive advantages include scale, global reach, and diverse service offerings.
Total Addressable Market (TAM)
The TAM for CX BPO is estimated to be in the hundreds of billions of dollars and is expected to continue growing. Concentrix is positioned to capture a significant share through strategic investments and innovation.
Upturn SWOT Analysis
Strengths
- Global scale and reach
- Diversified service offerings
- Strong focus on technology and innovation
- Experienced management team
- Solid financial performance
Weaknesses
- Reliance on key clients
- Exposure to economic downturns
- Potential for margin pressure
- Integration risks from acquisitions
Opportunities
- Expanding into new geographic markets
- Increasing demand for digital CX solutions
- Acquiring complementary businesses
- Leveraging AI and automation
- Growing demand for specialized BPO services
Threats
- Intense competition
- Technological disruptions
- Geopolitical risks
- Data security breaches
- Economic recession
Competitors and Market Share
Key Competitors
- TP (Teleperformance)
- TTEC (TTEC)
- SYKES (SYKE, Now Sitel Group)
Competitive Landscape
Concentrix competes primarily on service quality, technology capabilities, and global reach. Advantages include a strong focus on technology innovation and a customer-centric approach. Disadvantages include reliance on key clients and exposure to economic downturns.
Major Acquisitions
ServiceSource
- Year: 2022
- Acquisition Price (USD millions): 131
- Strategic Rationale: Expanded Concentrix's capabilities in revenue lifecycle management and expanded its presence in key industries.
Growth Trajectory and Initiatives
Historical Growth: Concentrix has demonstrated strong growth through organic expansion and strategic acquisitions. Revenue has grown substantially over the past several years.
Future Projections: Analyst projections indicate continued growth for Concentrix driven by industry trends and strategic initiatives. Revenue and earnings are expected to increase over the next few years.
Recent Initiatives: Recent initiatives include strategic acquisitions, investments in technology innovation, and expansion into new markets.
Summary
Concentrix is a growing global CX company with a strong technology focus and diversified service offerings. Its financial performance shows consistent growth in revenue and a commitment to acquiring companies to enhance offerings. The company faces competition and economic uncertainty, but strategic investments and innovation will drive future success. Monitoring economic conditions is essential for continued growth.
Peer Comparison
Sources and Disclaimers
Data Sources:
- Concentrix Corporation Investor Relations
- SEC Filings (10-K, 10-Q)
- Industry Reports
- Analyst Reports
- Company Press Releases
Disclaimers:
The information provided is for informational purposes only and should not be considered investment advice. Financial data and market share estimates are based on available information and may vary. Investors should conduct their own due diligence before making any investment decisions.
AI Summarization is directionally correct and might not be accurate.
Summarized information shown could be a few years old and not current.
Fundamental Rating based on AI could be based on old data.
AI-generated summaries may have inaccuracies (hallucinations). Please verify the information before taking action.
About Concentrix Corporation
Exchange NASDAQ | Headquaters Newark, CA, United States | ||
IPO Launch date 2020-11-24 | President, CEO & Director Mr. Christopher A. Caldwell | ||
Sector Technology | Industry Information Technology Services | Full time employees 450000 | Website https://www.concentrix.com |
Full time employees 450000 | Website https://www.concentrix.com | ||
Concentrix Corporation designs, builds, and runs integrated customer experience (CX) solutions worldwide. The company provides CX process optimization, technology innovation and design engineering, front- and back-office automation, analytics, and business transformation services to clients in various industry verticals comprising technology and consumer electronics; retail, travel, and e-commerce; communications and media; banking, financial services, and insurance; and healthcare. It also offers customer lifecycle management; CX/user experience strategy and design; data analytics, enterprise intelligence, and actionable insights; digital operations, such as B2B sales, performance marketing, customer loyalty, trust and safety, and collections; digital transformation services that design and engineer CX solutions to enable efficient customer self-service and build customer loyalty; customer engagement solutions and services that address the entirety of the customer lifecycle; and AI technology that can intelligently act on customer intent to improve customer experience with non-human engagement. In addition, the company provides self-service GenAI assistants for applications in data analysis, language translations, and internal chatbots; voice of the customer and analytics solutions to gather and analyze customer feedback to foster loyalty to, and growth with, clients; analytics and consulting solutions that synthesize data and provide professional insight to improve clients' customer experience strategies; specialized support to specific industry verticals, including collections, know-your-customer, and financial crime and compliance; and back office BPO services that support clients in non-customer facing areas. It serves clients in various industry verticals comprising technology and consumer electronics, retail, travel and e-commerce, communications and media, banking, financial services and insurance, healthcare, and others. Concentrix Corporation was founded in 2004 and is based in Newark, California.
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