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Upturn AI SWOT - About
CNXC 
Concentrix Corporation (CNXC)
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Stock price based on last close (see disclosures)
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Upturn Advisory Summary
09/12/2025: CNXC (1-star) is currently NOT-A-BUY. Pass it for now.
Upturn Star Rating
Not Recommended Performance
These Stocks/ETFs, based on Upturn Advisory, consistently fall short of market performance, signaling caution before investing.
Number of Analysts
6 Analysts rated it
Limited analyst coverage, niche firm, research info may be scarce.
1 Year Target Price $67.67
1 Year Target Price $67.67
| 2 | Strong Buy |
| 2 | Buy |
| 2 | Hold |
| 0 | Sell |
| 0 | Strong Sell |
Analysis of Past Performance
Type Stock | Historic Profit -35.49% | Avg. Invested days 27 | Today’s Advisory PASS |
Upturn Star Rating | Upturn Advisory Performance  2.0 | Stock Returns Performance  1.0 |
| Profits based on simulation | Last Close 09/12/2025 |
Key Highlights
Company Size Mid-Cap Stock | Market Capitalization 3.40B USD | Price to earnings Ratio 14.79 | 1Y Target Price 67.67 |
Price to earnings Ratio 14.79 | 1Y Target Price 67.67 | ||
Volume (30-day avg) 6 | Beta 0.58 | 52 Weeks Range 35.62 - 66.83 | Updated Date 09/14/2025 |
52 Weeks Range 35.62 - 66.83 | Updated Date 09/14/2025 | ||
Dividends yield (FY) 2.41% | Basic EPS (TTM) 3.65 |
Analyzing Revenue: Products, Geography and Growth
Revenue by Products
Product revenue - Year on Year
Revenue by Geography
Geography revenue - Year on Year
Earnings Date
Report Date - | When - | Estimate - | Actual - |
Profitability
Profit Margin 2.54% | Operating Margin (TTM) 6.83% |
Management Effectiveness
Return on Assets (TTM) 3.78% | Return on Equity (TTM) 5.85% |
Valuation
Trailing PE 14.79 | Forward PE 4.28 | Enterprise Value 7949462726 | Price to Sales(TTM) 0.35 |
Enterprise Value 7949462726 | Price to Sales(TTM) 0.35 | ||
Enterprise Value to Revenue 0.83 | Enterprise Value to EBITDA 6.27 | Shares Outstanding 63025100 | Shares Floating 35841755 |
Shares Outstanding 63025100 | Shares Floating 35841755 | ||
Percent Insiders 15.73 | Percent Institutions 96.77 |
Upturn AI SWOT
Concentrix Corporation
Company Overview
History and Background
Concentrix Corporation was founded in 1983 as a business unit within Convergys Corporation. In 2018, it was acquired by SYNNEX Corporation. Concentrix became an independent, publicly-traded company on December 1, 2020.
Core Business Areas
- Customer Experience (CX) Solutions: Provides customer engagement services, technology, and automation solutions across various industries.
- Technology Solutions: Offers IT services, consulting, and digital transformation solutions.
Leadership and Structure
Chris Caldwell serves as the President and CEO. The company operates with a global organizational structure, divided into regional business units.
Top Products and Market Share
Key Offerings
- Customer Engagement Services: Includes omnichannel customer support, customer care, technical support, and content moderation. Competitors include Teleperformance, TaskUs, and Sitel Group. Market share data is difficult to pinpoint exactly and changes constantly but is estimated at 6% of the global CX market (including BPO and Technology elements). Competitors include Teleperformance (TEP), TaskUs (TASK), and Sitel Group.
- Digital Transformation Solutions: Encompasses cloud services, data analytics, automation, and AI solutions. Competitors include Accenture, IBM, and TCS. Revenue from this service line is closely tied to broader CX engagements and not reported separately, but estimates range from 15-20% of total revenue.
Market Dynamics
Industry Overview
The customer experience (CX) market is experiencing strong growth, driven by increasing demands for personalized and seamless customer interactions, and growing digital transformation efforts
Positioning
Concentrix is positioned as a leading CX solutions provider, focusing on technology-enabled services and digital transformation.
Total Addressable Market (TAM)
The global CX market is estimated to be around $500 billion, and Concentrix aims to increase its presence and market share through strategic initiatives and acquisitions.
Upturn SWOT Analysis
Strengths
- Global presence and delivery capabilities
- Strong focus on technology and innovation
- Diversified client base across multiple industries
- End-to-end CX solutions
Weaknesses
- Integration challenges from acquisitions
- Dependence on key clients
- Intense competition
- Exposure to economic fluctuations
Opportunities
- Expanding into new geographic markets
- Increasing adoption of digital CX solutions
- Growing demand for AI-powered automation
- Strategic partnerships and alliances
Threats
- Rising labor costs
- Technological disruptions
- Data security and privacy concerns
- Economic downturns
Competitors and Market Share
Key Competitors
- TP
- TASK
- G
- ACN
- IBM
Competitive Landscape
Concentrix competes with other BPO providers and technology consulting firms in a fragmented market. Its advantages include its global reach, diversified service offerings, and strong focus on technology.
Major Acquisitions
ServiceSource
- Year: 2022
- Acquisition Price (USD millions): 131
- Strategic Rationale: Expanding technology solutions and go-to-market capabilities.
Growth Trajectory and Initiatives
Historical Growth: Concentrix's historical growth has been driven by organic expansion, strategic acquisitions, and its focus on CX innovation.
Future Projections: Analyst estimates project continued revenue growth for Concentrix, driven by increasing demand for digital CX solutions and expanding market share. Detailed projections should be referenced from analyst sources.
Recent Initiatives: Recent initiatives include acquisitions to expand capabilities, investments in automation and AI, and strategic partnerships to broaden its service offerings.
Summary
Concentrix is a significant player in the customer experience solutions market, demonstrating consistent growth through strategic acquisitions and technology investments. It faces intense competition and integration challenges. Concentrix is well-positioned to capitalize on the increasing demand for digital CX, but needs to manage risks related to economic fluctuations and data security. Overall, its future looks positive with continued focus on expanding services and new technologies.
Peer Comparison
Sources and Disclaimers
Data Sources:
- Company filings
- Industry reports
- Analyst estimates
- Financial data APIs
- Company website
Disclaimers:
The data and analysis provided are for informational purposes only and should not be considered investment advice. Market share data is estimated and may vary. Financial data should be verified with official sources.
AI Summarization is directionally correct and might not be accurate.
Summarized information shown could be a few years old and not current.
Fundamental Rating based on AI could be based on old data.
AI-generated summaries may have inaccuracies (hallucinations). Please verify the information before taking action.
About Concentrix Corporation
Exchange NASDAQ | Headquaters Newark, CA, United States | ||
IPO Launch date 2020-11-24 | President, CEO & Director Mr. Christopher A. Caldwell | ||
Sector Technology | Industry Information Technology Services | Full time employees 450000 | Website https://www.concentrix.com |
Full time employees 450000 | Website https://www.concentrix.com | ||
Concentrix Corporation designs, builds, and runs integrated customer experience (CX) solutions worldwide. It provides CX process optimization, technology innovation and design engineering, front- and back-office automation, analytics, and business transformation services to clients in various industry verticals comprising technology and consumer electronics; retail, travel, and e-commerce; communications and media; banking, financial services, and insurance; and healthcare. It also offers customer lifecycle management; CX/user experience strategy and design; data analytics, enterprise intelligence, and actionable insights; digital operations, such as B2B sales, performance marketing, customer loyalty, trust and safety, and collections; digital transformation services that design and engineer CX solutions to enable efficient customer self-service and build customer loyalty; customer engagement solutions and services that address the entirety of the customer lifecycle; and AI technology that can intelligently act on customer intent to improve customer experience with non-human engagement. In addition, the company provides self-service GenAI assistants for applications in data analysis, language translations, and internal chatbots; voice of the customer and analytics solutions to gather and analyze customer feedback to foster loyalty to, and growth with, clients; analytics and consulting solutions that synthesize data and provide professional insight to improve clients' customer experience strategies; specialized support to specific industry verticals; and back office BPO services that support clients in non-customer facing areas. It serves clients in various industry verticals comprising technology and consumer electronics, retail, travel and e-commerce, communications and media, banking, financial services and insurance, healthcare, and others. Concentrix Corporation was founded in 2004 and is based in Newark, California.
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