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Upturn AI Summary - About
Concentrix Corporation(CNXC)
Advisory History & Simulated Performance *
*as per simulation (see disclosures)- ALL
- 1Y
- 1M
- 1W
- BUY Advisory
- SELL Advisory (Profit)
- SELL Advisory (Loss)
- Profit
- Loss
- PASS (Skip)
Stock price based on last close Advisory Performance History (Simulated)
Upturn Advisory & Investor View for CNXC
09/28/2026: CNXC (1-star) is a SELL. SELL for 2 days. Simulated Profits (5.41%). Updated daily EoD!
Concentrix is a major provider of global customer experience services, helping large organizations manage their interactions and digital operations. The company has a leading position in the industry, bolstered by significant scale following the recent Webhelp acquisition. While it offers a strong growth opportunity through AI integration and digital transformation services, it faces execution risks regarding debt management and the displacement of human labor by automation. It may suit growth-oriented investors looking for exposure to the digital services space, though it is not primarily an income play. Key developments to monitor include margin performance post-integration and the adoption rates of their proprietary AI solutions.
How to Read the Upturn Advisory
The Upturn Star Rating and the current BUY, SELL, or PASS advisory are generated by Upturn’s AI advisory engine based on proprietary signal analysis, price behavior, advisory history, and historical signal performance.
Company fundamentals, valuation, risks, and news provide supporting context about the business.
Investor Fit
| Investor style | Fit | Why |
|---|---|---|
| Growth investor | Strong fit | Concentrix offers exposure to the growing CX tech services market through a scale-oriented M&A strategy. |
| Momentum investor | Mixed fit | Momentum is conditional on positive technical signals and successful realization of acquisition synergies. |
| Value investor | Mixed fit | The company trades at attractive multiples relative to peers, but requires assessment of long-term debt levels. |
| Dividend investor | Mixed fit | The dividend is a secondary feature compared to capital appreciation goals. |
| Low-risk investor | Weak fit | High leverage and competitive exposure to AI disruption increase the risk profile. |
Risk Profile
| Risk factor | Level | Why it matters |
|---|---|---|
| Price volatility | Medium / high | The stock price is sensitive to quarterly growth surprises and sentiment regarding AI disruption. |
| Valuation risk | Medium | Investors must weigh the current share price against the success of post-acquisition integration. |
| Competition risk (AI disruption) | High | AI automation poses a structural risk to traditional, labor-intensive revenue models. |
| Business quality | Medium | The company has a solid market position but operates in a highly competitive, low-moat industry. |
| Dividend income | Low | Dividends are not the primary reason to hold this stock. |
| Execution risk | Medium / high | Success relies heavily on the ability to integrate large-scale acquisitions like Webhelp. |
Price Behavior
Steep Decline
The stock price has dropped sharply with strong downward pressure.
Highly Choppy
The stock has experienced frequent, large price swings that make its near-term movement less predictable.
Analysis of Past Performance
Type Stock | Historic Profit -57.09% | Avg. Invested days 21 | Today’s Advisory SELL |
Upturn Advisory Rating  | Upturn Advisory Performance  2.0 | Stock Returns Performance  1.0 |
| Profits based on simulation | Last Close 09/28/2026 |
Upturn Scorecard
Upturn Star Rating 
Company Fundamentals
Financial Health Rating
Growth Momentum Score
Ownership
Top 5 Institutional Investors
Unit Economics (Per $1K Revenue)
Economic Dimensions
Quantitative Style Profile
Style Classification
Quality Focused
Key Highlights
Company Size Small-Cap Stock | Market Capitalization 1.65B USD | Price to earnings Ratio - | 1Y Target Price 36.25 |
Price to earnings Ratio - | 1Y Target Price 36.25 | ||
Volume (30-day avg) 1.7M shares | Beta 0.46 | 52 Weeks Range 18.81 - 47.10 | Updated Date 09/27/2026 |
52 Weeks Range 18.81 - 47.10 | Updated Date 09/27/2026 | ||
Dividends yield (FY) 4.81% | Basic EPS (TTM) -20.84 |
How Company Makes Money
| Business area | What it includes | Retail investor read |
|---|---|---|
| CX Services | Multichannel customer support and engagement. | This is the company's core, recurring revenue business. |
| Digital Transformation | Consulting, AI integration, and process engineering. | This is the higher-margin, tech-focused growth area. |
| Geography | Global operations with high concentration in the Americas, Europe, and Asia-Pacific. | Geographic diversification helps hedge against regional economic downturns. |
Analyzing Revenue: Products, Geography and Growth
Revenue by Products
Product revenue - Year on Year
Revenue by Geography
Geography revenue - Year on Year
Earnings Date
Report Date 2026-09-29 | When After Market | Estimate 2.4 | Actual - |
Profitability
Profit Margin -13.15% | Operating Margin (TTM) 7.89% |
Management Effectiveness
Return on Assets (TTM) 3.39% | Return on Equity (TTM) -37.66% |
Valuation
Trailing PE - | Forward PE 2.68 | Enterprise Value 6.17B | Price to Sales(TTM) 0.17 |
Enterprise Value 6.17B | Price to Sales(TTM) 0.17 | ||
Enterprise Value to Revenue 0.62 | Enterprise Value to EBITDA 11.07 | Shares Outstanding 61.02M | Shares Floating 47.13M |
Shares Outstanding 61.02M | Shares Floating 47.13M | ||
Percent Insiders 17.5 | Percent Institutions 115.28 |
Upturn AI Summary
AI Summarization is directionally correct and might not be accurate.
Summarized information shown could be a few years old and not current.
Fundamental Rating based on AI could be based on old data.
AI-generated summaries may have inaccuracies (hallucinations). Please verify the information before taking action.
Financial Metrics
🧭 Investment Snapshot
Total Revenue (Scale)
Total money earned from selling products or services before any costs. It is needed to understand the scale of the business and its ability to generate income.
Net Income (Profit)
Final profit after all expenses, interest, and taxes are deducted. It is needed to determine the overall profitability available to shareholders.
Free Cash Flow (Cash Strength)
Cash remaining after operating activities and capital expenditures, showing cash available for growth. It is needed to evaluate the company’s ability to invest, pay dividends, or reduce debt.
📈 Growth & Strength
Operating Income (Core Profit)
Profit from core operations after deducting all operating expenses. It is needed to measure how efficiently the company runs its primary business activities.
EBITDA (Cash Earnings)
Earnings before interest, taxes, depreciation, and amortization, indicating operating cash potential. It is needed to compare operating performance across companies without accounting or financing differences.
Gross Profit (Unit Profitability)
Revenue minus cost of revenue, showing profit after direct production costs. It is needed to evaluate core business profitability before overhead expenses.
🛡️ Financial Safety
Cash (Liquidity Buffer)
Total cash and cash equivalents on hand. It is needed to evaluate immediate liquidity and financial flexibility.
Total Debt (Leverage Risk)
Total debt including both short-term and long-term components. It is needed to assess the company’s leverage and financial risk.
Net Working Capital (Short-Term Health)
Current assets minus current liabilities, indicating short-term liquidity strength. It is needed to assess whether the company can meet its short-term obligations.
🧱 Balance Sheet Strength
Stockholder Equity (Net Worth)
Total equity value held by shareholders. It is needed to understand the net worth of the company from the owners’ perspective.
Total Assets (Asset Base)
The full value of everything the company owns, including cash, inventory, equipment, and investments. It is needed to understand the resource base used to generate revenue.
Income Before Tax (Pre-Tax Earnings)
Income before provision for income taxes. It is needed to analyze profitability independent of tax structures.
⚙️ Cost & Drag Factors
Cost of Revenue (Production Cost)
Direct costs required to produce and deliver the products or services sold. It is needed to assess efficiency in production and service delivery.
Total Operating Expenses (Operating Cost)
Indirect costs of running the business such as salaries, marketing, and administration. It is needed to understand how much it costs to sustain ongoing business operations.
Income Tax Expense (Tax Drag)
Amount of taxes paid or payable to the government. It is needed to evaluate the impact of taxation on overall profitability.
About Concentrix Corporation
Exchange NASDAQ | Headquarters Newark, CA, United States | ||
IPO Launch date 2020-11-24 | President, CEO & Director Mr. Christopher A. Caldwell | ||
Sector Technology | Industry Information Technology Services | Full time employees 455000 | Website https://www.concentrix.com |
Full time employees 455000 | Website https://www.concentrix.com | ||
Concentrix Corporation designs, builds, and runs integrated customer experience (CX) solutions worldwide. It provides CX process optimization, technology innovation and design engineering, front- and back-office automation, analytics, and business transformation services to clients in various industry verticals comprising technology and consumer electronics; retail, travel, and e-commerce; communications and media; banking, financial services, and insurance; and healthcare. The company also offers customer lifecycle management; CX and user experience strategy and design; data analytics, enterprise intelligence, artificial intelligence readiness, and actionable insights; digital operations, such as B2B sales, performance marketing, customer loyalty, trust and safety, collections, and financial compliance; and GenAI and agentic AI technologies. In addition, it provides digital transformation services that designs and engineer CX solutions to enable efficient customer self-service and build customer loyalty; customer engagement solutions and services that address the entirety of the customer lifecycle; and AI technology that can intelligently act on customer intent to improve customer experience with non-human engagement. Further, the company offers self-service GenAI and agentic AI assistants for applications in data analysis, language translations, and internal chatbots; voice of the customer and analytics solutions to gather and analyze customer feedback; analytics and consulting solutions that synthesize data and provide professional insight to improve clients' customer experience strategies; specialized support to specific industry verticals; and back office services that support clients in non-customer facing areas. It serves technology and consumer electronics, retail, travel and e-commerce, communications and media, banking, financial services and insurance, healthcare, and other industries. The company was founded in 2004 and is based in Newark, California.
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