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Upturn AI SWOT - About
CNXC 
Concentrix Corporation (CNXC)
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Upturn Advisory Summary
10/15/2025: CNXC (1-star) is currently NOT-A-BUY. Pass it for now.
Upturn Star Rating
Not Recommended Performance
These Stocks/ETFs, based on Upturn Advisory, consistently fall short of market performance, signaling caution before investing.
Number of Analysts
6 Analysts rated it
Limited analyst coverage, niche firm, research info may be scarce.
1 Year Target Price $64.8
1 Year Target Price $64.8
| 2 | Strong Buy |
| 2 | Buy |
| 2 | Hold |
| 0 | Sell |
| 0 | Strong Sell |
Analysis of Past Performance
Type Stock | Historic Profit -43.94% | Avg. Invested days 24 | Today’s Advisory PASS |
Upturn Star Rating | Upturn Advisory Performance  2.0 | Stock Returns Performance  1.0 |
| Profits based on simulation | Last Close 10/15/2025 |
Key Highlights
Company Size Mid-Cap Stock | Market Capitalization 2.80B USD | Price to earnings Ratio 9.5 | 1Y Target Price 64.8 |
Price to earnings Ratio 9.5 | 1Y Target Price 64.8 | ||
Volume (30-day avg) 6 | Beta 0.55 | 52 Weeks Range 35.62 - 65.21 | Updated Date 10/15/2025 |
52 Weeks Range 35.62 - 65.21 | Updated Date 10/15/2025 | ||
Dividends yield (FY) 2.97% | Basic EPS (TTM) 4.73 |
Analyzing Revenue: Products, Geography and Growth
Revenue by Products
Product revenue - Year on Year
Revenue by Geography
Geography revenue - Year on Year
Earnings Date
Report Date 2025-09-25 | When - | Estimate 2.86 | Actual 2.78 |
Profitability
Profit Margin 3.25% | Operating Margin (TTM) 6.66% |
Management Effectiveness
Return on Assets (TTM) 3.63% | Return on Equity (TTM) 7.43% |
Valuation
Trailing PE 9.5 | Forward PE 3.92 | Enterprise Value 7455929881 | Price to Sales(TTM) 0.29 |
Enterprise Value 7455929881 | Price to Sales(TTM) 0.29 | ||
Enterprise Value to Revenue 0.77 | Enterprise Value to EBITDA 11.07 | Shares Outstanding 62257439 | Shares Floating 35073973 |
Shares Outstanding 62257439 | Shares Floating 35073973 | ||
Percent Insiders 15.93 | Percent Institutions 97.94 |
Upturn AI SWOT
Concentrix Corporation
Company Overview
History and Background
Concentrix Corporation was founded in 1983 as a business unit of Convergys and spun off as a separate public company in 2020. It provides customer experience (CX) solutions and technology to various industries.
Core Business Areas
- Technology & Strategy Consulting: Provides design, development, and integration of technology to drive CX transformation.
- Digital CX Operations: Offers omnichannel support, including voice, email, chat, and social media.
- Analytics and Insights: Provides data-driven solutions to improve CX and business outcomes.
Leadership and Structure
Chris Caldwell serves as the President and CEO. The company has a traditional hierarchical structure with functional departments such as Operations, Sales, Finance, and Technology.
Top Products and Market Share
Key Offerings
- Customer Experience (CX) Management: Offers end-to-end CX solutions to manage customer interactions across various channels. It is hard to specify an exact market share for the entire CX Management Market as it is extremely diverse, but Concentrix holds a substantial position within its niche markets. Competitors include Teleperformance, Sitel Group, and Alorica.
- Digital Transformation Services: Helps businesses transform their operations through digital solutions, including automation, AI, and analytics. Market share data is not publicly broken down for individual CX providers but this is a fast growing sector. Competitors include Accenture, Tata Consultancy Services (TCS).
- Process Optimization: Analyzes and improves business processes to increase efficiency and reduce costs. Competitors include Genpact, WNS Global Services.
Market Dynamics
Industry Overview
The CX industry is growing rapidly, driven by increasing customer expectations, digital transformation, and the need for personalized experiences.
Positioning
Concentrix is positioned as a leading provider of CX solutions, differentiating itself through its technology-enabled services and focus on industry-specific expertise.
Total Addressable Market (TAM)
The global CX market is estimated to be worth hundreds of billions of dollars, with continuous growth expected. Concentrix is well-positioned to capture a significant portion of this market through its diverse service offerings and global presence.
Upturn SWOT Analysis
Strengths
- Global presence
- Diverse service offerings
- Strong technology capabilities
- Industry-specific expertise
- Strong client relationships
Weaknesses
- Reliance on large clients
- Exposure to economic cycles
- Integration challenges from acquisitions
- Competition in commoditized service areas
Opportunities
- Expanding digital CX services
- Increasing demand for analytics and insights
- Growth in emerging markets
- Acquiring complementary businesses
- Further development of AI-driven CX solutions
Threats
- Intense competition
- Economic downturns
- Rapid technological changes
- Data security and privacy concerns
- Geopolitical risks
Competitors and Market Share
Key Competitors
- TP (Teleperformance)
- GIB (Genpact)
- SYKES
Competitive Landscape
Concentrix competes on technology, industry expertise, and global reach. It seeks to differentiate itself through customized solutions and a focus on client outcomes.
Major Acquisitions
PK
- Year: 2021
- Acquisition Price (USD millions): 1600
- Strategic Rationale: Expanded Concentrix's digital transformation capabilities and added design-led customer experience offerings.
Growth Trajectory and Initiatives
Historical Growth: Concentrix has experienced growth through organic means and acquisitions.
Future Projections: Analyst estimates typically forecast continued revenue growth and improved profitability, driven by digital transformation and increasing demand for CX solutions.
Recent Initiatives: Recent strategic initiatives likely include investments in technology, acquisitions of complementary businesses, and expansion into new geographies.
Summary
Concentrix is a substantial player in the CX market, leveraging its diverse service offerings and global presence. Its technological prowess and industry-specific knowledge provide a competitive edge. However, it faces stiff competition and macroeconomic challenges. The company's growth depends on innovation, strategic acquisitions, and addressing economic vulnerabilities.
Peer Comparison
Sources and Disclaimers
Data Sources:
- Company filings, analyst reports, industry publications
Disclaimers:
This analysis is based on available information and general industry knowledge. Actual performance may vary. Market share data is approximate.
AI Summarization is directionally correct and might not be accurate.
Summarized information shown could be a few years old and not current.
Fundamental Rating based on AI could be based on old data.
AI-generated summaries may have inaccuracies (hallucinations). Please verify the information before taking action.
About Concentrix Corporation
Exchange NASDAQ | Headquaters Newark, CA, United States | ||
IPO Launch date 2020-11-24 | President, CEO & Director Mr. Christopher A. Caldwell | ||
Sector Technology | Industry Information Technology Services | Full time employees 450000 | Website https://www.concentrix.com |
Full time employees 450000 | Website https://www.concentrix.com | ||
Concentrix Corporation designs, builds, and runs integrated customer experience (CX) solutions worldwide. It provides CX process optimization, technology innovation and design engineering, front- and back-office automation, analytics, and business transformation services to clients in various industry verticals comprising technology and consumer electronics; retail, travel, and e-commerce; communications and media; banking, financial services, and insurance; and healthcare. It also offers customer lifecycle management; CX/user experience strategy and design; data analytics, enterprise intelligence, and actionable insights; digital operations, such as B2B sales, performance marketing, customer loyalty, trust and safety, and collections; digital transformation services that design and engineer CX solutions to enable efficient customer self-service and build customer loyalty; customer engagement solutions and services that address the entirety of the customer lifecycle; and AI technology that can intelligently act on customer intent to improve customer experience with non-human engagement. In addition, the company provides self-service GenAI assistants for applications in data analysis, language translations, and internal chatbots; voice of the customer and analytics solutions to gather and analyze customer feedback to foster loyalty to, and growth with, clients; analytics and consulting solutions that synthesize data and provide professional insight to improve clients' customer experience strategies; specialized support to specific industry verticals; and back office BPO services that support clients in non-customer facing areas. It serves clients in various industry verticals comprising technology and consumer electronics, retail, travel and e-commerce, communications and media, banking, financial services and insurance, healthcare, and others. Concentrix Corporation was founded in 2004 and is based in Newark, California.
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