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Upturn AI SWOT - About
EXLS 
ExlService Holdings Inc (EXLS)
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Upturn Advisory Summary
09/11/2025: EXLS (2-star) has a low Upturn Star Rating. Not recommended to BUY.
Upturn Star Rating
Below Average Performance
These Stocks/ETFs, based on Upturn Advisory, often underperform the market, warranting careful consideration before investing.
Number of Analysts
10 Analysts rated it
Moderately tracked stock, growing coverage, gaining market and investor attention.
1 Year Target Price $54.14
1 Year Target Price $54.14
| 5 | Strong Buy |
| 3 | Buy |
| 2 | Hold |
| 0 | Sell |
| 0 | Strong Sell |
Analysis of Past Performance
Type Stock | Historic Profit -3.71% | Avg. Invested days 36 | Today’s Advisory Consider higher Upturn Star rating |
Upturn Star Rating | Upturn Advisory Performance  2.0 | Stock Returns Performance  1.0 |
| Profits based on simulation | Last Close 09/11/2025 |
Key Highlights
Company Size Mid-Cap Stock | Market Capitalization 7.04B USD | Price to earnings Ratio 30.06 | 1Y Target Price 54.14 |
Price to earnings Ratio 30.06 | 1Y Target Price 54.14 | ||
Volume (30-day avg) 10 | Beta 0.85 | 52 Weeks Range 35.76 - 52.43 | Updated Date 09/12/2025 |
52 Weeks Range 35.76 - 52.43 | Updated Date 09/12/2025 | ||
Dividends yield (FY) - | Basic EPS (TTM) 1.45 |
Analyzing Revenue: Products, Geography and Growth
Revenue by Products
Product revenue - Year on Year
Revenue by Geography
Geography revenue - Year on Year
Earnings Date
Report Date - | When - | Estimate - | Actual - |
Profitability
Profit Margin 12% | Operating Margin (TTM) 15.76% |
Management Effectiveness
Return on Assets (TTM) 11.68% | Return on Equity (TTM) 24.7% |
Valuation
Trailing PE 30.06 | Forward PE 20.33 | Enterprise Value 7115098177 | Price to Sales(TTM) 3.58 |
Enterprise Value 7115098177 | Price to Sales(TTM) 3.58 | ||
Enterprise Value to Revenue 3.61 | Enterprise Value to EBITDA 17.68 | Shares Outstanding 161512992 | Shares Floating 156704901 |
Shares Outstanding 161512992 | Shares Floating 156704901 | ||
Percent Insiders 2.76 | Percent Institutions 98.77 |
Upturn AI SWOT
ExlService Holdings Inc
Company Overview
History and Background
ExlService Holdings Inc. (EXLS) was founded in 1999. It initially focused on providing offshore outsourcing services. Over time, it has expanded its capabilities to include analytics, automation, and digital solutions.
Core Business Areas
- Analytics: Provides data analytics and insights to clients across various industries.
- Operations Management: Offers business process outsourcing services, including customer service, finance and accounting, and claims processing.
- Digital Solutions: Helps clients with digital transformation initiatives, including automation and artificial intelligence.
Leadership and Structure
Rohit Kapoor serves as the Vice Chairman and Chief Executive Officer. The company has a hierarchical organizational structure with various business units and functional departments.
Top Products and Market Share
Key Offerings
- EXL Analytics: Offers advanced analytics solutions, including predictive modeling and data mining. Market share data specific to EXL Analytics is difficult to isolate, as it competes within the broader analytics services market. Competitors include Accenture, Tata Consultancy Services, and Genpact.
- EXL Operations Management: Provides BPO services across industries like insurance, healthcare, and banking. Specific market share varies by industry vertical. Competitors include Wipro, Infosys, and Conduent.
- Digital Intelligence Platform (DIP): A technology platform to accelerate digital transformation through automation and AI. Market share data unavailable. Competitors include UiPath, Automation Anywhere, and Blue Prism.
Market Dynamics
Industry Overview
The BPO and analytics services industry is experiencing growth due to increasing demand for digital transformation and data-driven decision-making.
Positioning
EXL positions itself as a provider of integrated analytics and operations management solutions, differentiating itself through domain expertise and technology capabilities.
Total Addressable Market (TAM)
The TAM for BPO and analytics is estimated to be in the hundreds of billions of dollars. EXL is positioned to capture a share of this TAM by focusing on specific industry verticals and service offerings.
Upturn SWOT Analysis
Strengths
- Strong domain expertise in key verticals
- Integrated analytics and operations management capabilities
- Established client relationships
- Focus on digital transformation solutions
Weaknesses
- Reliance on a limited number of large clients
- Exposure to currency fluctuations
- Competition from larger BPO providers
- Geographic concentration in India
Opportunities
- Expanding into new industry verticals
- Acquiring complementary businesses
- Leveraging AI and automation technologies
- Increasing demand for data analytics services
Threats
- Economic downturns
- Increased competition
- Technological disruptions
- Data security breaches
Competitors and Market Share
Key Competitors
- ACN
- G
- INFY
- WIT
Competitive Landscape
EXL competes with larger BPO providers and niche analytics firms. Its advantages include domain expertise and integrated service offerings. Its disadvantages include smaller size and geographic concentration.
Major Acquisitions
Clarabridge
- Year: 2021
- Acquisition Price (USD millions): 475
- Strategic Rationale: Expanded EXL's capabilities in customer experience analytics.
Growth Trajectory and Initiatives
Historical Growth: EXL has experienced growth driven by increasing demand for its analytics and BPO services.
Future Projections: Analyst projections typically forecast continued revenue growth and margin expansion.
Recent Initiatives: Recent initiatives include strategic acquisitions and investments in new technologies.
Summary
EXL is a solid company with a growing presence in the BPO and analytics market. Its strength lies in its domain expertise and integrated service offerings. The company needs to watch out for increased competition and economic downturns, but is well-positioned to leverage opportunities in digital transformation and data analytics. The company's history of acquisitions helps to grow the company.
Peer Comparison
Sources and Disclaimers
Data Sources:
- Company Filings (SEC)
- Analyst Reports
- Industry Publications
Disclaimers:
This analysis is for informational purposes only and should not be considered investment advice. Market share estimates are approximate and may vary depending on the source.
AI Summarization is directionally correct and might not be accurate.
Summarized information shown could be a few years old and not current.
Fundamental Rating based on AI could be based on old data.
AI-generated summaries may have inaccuracies (hallucinations). Please verify the information before taking action.
About ExlService Holdings Inc
Exchange NASDAQ | Headquaters New York, NY, United States | ||
IPO Launch date 2006-10-20 | Co-Founder, Chairman & CEO Mr. Rohit Kapoor | ||
Sector Technology | Industry Information Technology Services | Full time employees 61000 | Website https://www.exlservice.com |
Full time employees 61000 | Website https://www.exlservice.com | ||
ExlService Holdings, Inc. operates as a data analytics, and digital operations and solutions company in the United States and internationally. The company operates through Insurance; Healthcare and Life Sciences; Banking, Capital Markets, and Diversified Industries; and International Growth Markets. It provides digital operations and solutions and analytics-driven services, such as claims processing, premium and benefit administration, agency management, account reconciliation, policy research, underwriting support, new business acquisition, policy servicing, premium audit, surveys, billing and collection, commercial and residential survey, and customer service using digital technology, artificial intelligence, machine learning, and advanced automation; digital customer acquisition services using a software-as-a-service delivery model through LifePRO and Life Digital Suite platforms; subrogation services; and Subrosource software platform, an end-to-end subrogation platform. In addition, the company offers health care services related to care management, utilization management, disease management, payment integrity, revenue optimization, and customer engagement. Further, it provides financial planning and analysis, management reporting, forecasting and decision support, data management, regulatory reporting and risk, and compliance services; reservations, customer, and fulfilment services; freight billing, collections, claims management, freight audit, freight scheduling, supply chain management, and revenue assurance services; residential mortgage lending, title verification and validation, retail banking and credit cards, trust verification, commercial banking, and investment management; merchandising, pricing, and demand forecasting; and digital operations and solutions. The company offers predictive and prescriptive analytics in the areas of customer acquisition and lifecycle management. The company was founded in 1999 and is headquartered in New York, New York.
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