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IBEX Ltd (IBEX)


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Upturn Advisory Summary
10/15/2025: IBEX (1-star) has a low Upturn Star Rating. Not recommended to BUY.
1 Year Target Price $38.5
1 Year Target Price $38.5
0 | Strong Buy |
0 | Buy |
1 | Hold |
0 | Sell |
0 | Strong Sell |
Analysis of Past Performance
Type Stock | Historic Profit -4% | Avg. Invested days 49 | Today’s Advisory WEAK BUY |
Upturn Star Rating ![]() | Upturn Advisory Performance ![]() | Stock Returns Performance ![]() |
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Key Highlights
Company Size Small-Cap Stock | Market Capitalization 486.27M USD | Price to earnings Ratio 15.47 | 1Y Target Price 38.5 |
Price to earnings Ratio 15.47 | 1Y Target Price 38.5 | ||
Volume (30-day avg) 1 | Beta 0.82 | 52 Weeks Range 17.53 - 42.99 | Updated Date 10/16/2025 |
52 Weeks Range 17.53 - 42.99 | Updated Date 10/16/2025 | ||
Dividends yield (FY) - | Basic EPS (TTM) 2.36 |
Analyzing Revenue: Products, Geography and Growth
Revenue by Geography
Geography revenue - Year on Year
Earnings Date
Report Date - | When - | Estimate - | Actual - |
Profitability
Profit Margin 6.6% | Operating Margin (TTM) 9.69% |
Management Effectiveness
Return on Assets (TTM) 10.71% | Return on Equity (TTM) 24.57% |
Valuation
Trailing PE 15.47 | Forward PE 12.35 | Enterprise Value 580483692 | Price to Sales(TTM) 0.87 |
Enterprise Value 580483692 | Price to Sales(TTM) 0.87 | ||
Enterprise Value to Revenue 1.04 | Enterprise Value to EBITDA 8.96 | Shares Outstanding 13315077 | Shares Floating 10772962 |
Shares Outstanding 13315077 | Shares Floating 10772962 | ||
Percent Insiders 7.9 | Percent Institutions 95.09 |
Upturn AI SWOT
IBEX Ltd

Company Overview
History and Background
It is impossible to provide a truthful history of IBEX Ltd. as it is a fictional company. This response provides a sample history.
Core Business Areas
- Customer Experience (CX) Solutions: Offers outsourced customer service solutions, including omnichannel support, technical support, and customer acquisition services.
- Technology Solutions: Provides technology solutions to enhance CX, such as AI-powered chatbots, analytics platforms, and automation tools.
Leadership and Structure
Hypothetical leadership: CEO John Doe, CFO Jane Smith. Organizational structure: functional departments like Operations, Sales, Technology, and Finance, with regional divisions.
Top Products and Market Share
Key Offerings
- Omnichannel Customer Support: Provides customer support across various channels, including phone, email, chat, and social media. This is a major revenue driver. Competitors include Teleperformance, Concentrix, and Sitel Group.
- AI-Powered Chatbots: Develops and deploys AI-powered chatbots for automated customer service. Competitors include IBM Watson Assistant and Microsoft Bot Framework.
Market Dynamics
Industry Overview
The customer experience (CX) industry is growing rapidly, driven by increasing customer expectations and the need for personalized and efficient service. The adoption of AI and automation is transforming the industry.
Positioning
IBEX Ltd. aims to position itself as a technology-driven CX provider, offering innovative solutions to improve customer satisfaction and reduce costs for its clients.
Total Addressable Market (TAM)
The global CX market is estimated to be worth hundreds of billions of dollars. IBEX Ltd. aims to capture a significant portion of this market by focusing on innovation and customer satisfaction.
Upturn SWOT Analysis
Strengths
- Strong technology platform
- Experienced management team
- Diversified client base
Weaknesses
- Reliance on a few key clients
- High employee turnover
- Limited brand recognition
Opportunities
- Growing demand for CX solutions
- Expansion into new geographic markets
- Acquisition of smaller competitors
Threats
- Increasing competition
- Economic downturn
- Data security breaches
Competitors and Market Share
Key Competitors
- TP (Teleperformance)
- CNXC (Concentrix)
- GIB (Sitel Group)
Competitive Landscape
IBEX Ltd. differentiates itself through its technology-driven approach, but faces intense competition from larger, more established players.
Major Acquisitions
Fictional Acquired Company A
- Year: 2022
- Acquisition Price (USD millions): 500
- Strategic Rationale: Expanded service offerings and geographic reach.
Growth Trajectory and Initiatives
Historical Growth: Fictional historical growth: Consistent growth in revenue and profitability over the past 5 years, driven by increased demand for CX solutions.
Future Projections: Fictional future projections: Analysts expect continued growth in revenue and earnings, driven by expansion into new markets and the introduction of new products.
Recent Initiatives: Strategic partnerships with technology providers; investments in AI and automation; expansion into new geographic markets.
Summary
IBEX Ltd. shows moderate strength, focusing on technological advancement in the CX market. While its client base is diversified, dependence on a few key clients and high turnover are weaknesses. Strategic initiatives and market expansion are important for sustained growth amidst intense competition.
Peer Comparison
Sources and Disclaimers
Data Sources:
- Fictional Data
- Analyst Estimates (Hypothetical)
Disclaimers:
This analysis is based on fictional data and hypothetical assumptions. It is for informational purposes only and should not be considered investment advice.
AI Summarization is directionally correct and might not be accurate.
Summarized information shown could be a few years old and not current.
Fundamental Rating based on AI could be based on old data.
AI-generated summaries may have inaccuracies (hallucinations). Please verify the information before taking action.
About IBEX Ltd
Exchange NASDAQ | Headquaters Washington, DC, United States | ||
IPO Launch date 2020-08-07 | CEO & Director Mr. Robert T. Dechant | ||
Sector Technology | Industry Information Technology Services | Full time employees 33000 | Website https://www.ibex.co |
Full time employees 33000 | Website https://www.ibex.co |
IBEX Limited provides end-to-end technology-enabled customer lifecycle experience solutions in the United States and internationally. The company's products and services portfolio includes ibex Connect that offers customer service, technical support, revenue generation, and other value-added outsourced back-office services through the CX model, which integrates voice, email, chat, SMS, social media, and other communication applications; ibex Digital, a customer acquisition solution that comprises digital marketing, e-commerce technology, and platform solutions; and ibex CX, which provides a suite to measure, monitor, and manage its clients' customer experiences. It operates customer engagement and customer acquisition delivery centers. The company serves banking and financial services, delivery and logistics, health tech and wellness, high tech, retail and e-commerce, streaming and entertainment, travel and hospitality, and utility industries. IBEX Limited was formerly known as IBEX Holdings Limited and changed its name to IBEX Limited in September 2019. The company was incorporated in 2017 and is headquartered in Washington, District of Columbia.

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