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Upturn AI SWOT - About
EGHT 
8x8 Inc Common Stock (EGHT)
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Upturn Advisory Summary
04/17/2025: EGHT (1-star) is currently NOT-A-BUY. Pass it for now.
Upturn Star Rating
Not Recommended Performance
These Stocks/ETFs, based on Upturn Advisory, consistently fall short of market performance, signaling caution before investing.
Analysis of Past Performance
Type Stock | Historic Profit -49.78% | Avg. Invested days 31 | Today’s Advisory PASS |
Upturn Star Rating | Upturn Advisory Performance  3.0 | Stock Returns Performance  1.0 |
| Profits based on simulation | Last Close 04/17/2025 |
Key Highlights
Company Size Small-Cap Stock | Market Capitalization 248.57M USD | Price to earnings Ratio - | 1Y Target Price 2.33 |
Price to earnings Ratio - | 1Y Target Price 2.33 | ||
Volume (30-day avg) 1046451 | Beta 1.79 | 52 Weeks Range 1.51 - 3.52 | Updated Date 06/18/2025 |
52 Weeks Range 1.51 - 3.52 | Updated Date 06/18/2025 | ||
Dividends yield (FY) - | Basic EPS (TTM) -0.21 |
Analyzing Revenue: Products, Geography and Growth
Revenue by Products
Product revenue - Year on Year
Revenue by Geography
Geography revenue - Year on Year
Earnings Date
Report Date - | When - | Estimate - | Actual - |
Profitability
Profit Margin -3.81% | Operating Margin (TTM) -24.52% |
Management Effectiveness
Return on Assets (TTM) 1.32% | Return on Equity (TTM) -24.28% |
Valuation
Trailing PE - | Forward PE 14.24 | Enterprise Value 570782958 | Price to Sales(TTM) 0.35 |
Enterprise Value 570782958 | Price to Sales(TTM) 0.35 | ||
Enterprise Value to Revenue 0.8 | Enterprise Value to EBITDA 12.97 | Shares Outstanding 135092992 | Shares Floating 96957230 |
Shares Outstanding 135092992 | Shares Floating 96957230 | ||
Percent Insiders 2.69 | Percent Institutions 82.12 |
Analyst Ratings
Rating 3 | Target Price 2.33 | Buy - | Strong Buy 3 |
Buy - | Strong Buy 3 | ||
Hold 2 | Sell - | Strong Sell 3 | |
Strong Sell 3 |
Upturn AI SWOT
8x8 Inc Common Stock
Company Overview
History and Background
8x8, Inc. was founded in 1987 as Integrated Information Technology. It initially focused on semiconductor design but transitioned to Voice over Internet Protocol (VoIP) technology. It's evolved into a unified communications platform provider.
Core Business Areas
- Unified Communications as a Service (UCaaS): Provides cloud-based communication and collaboration solutions, including voice, video, chat, and contact center applications, accessible through a single platform.
- Contact Center as a Service (CCaaS): Offers a cloud-based contact center solution with features such as intelligent routing, analytics, and workforce management to improve customer experience.
Leadership and Structure
Samuel Wilson is the CEO. The organizational structure includes departments for engineering, sales, marketing, finance, and customer success, reporting to the CEO and executive team.
Top Products and Market Share
Key Offerings
- 8x8 Work: A UCaaS platform offering voice, video, chat, and meetings. Competitors include Zoom, RingCentral, and Microsoft Teams. Revenue is not broken down per product but part of overall UCaaS revenue. Market Share data is in 'Market Dynamics' section
- 8x8 Contact Center: A CCaaS platform providing omnichannel customer engagement. Competitors include Genesys, NICE, and Five9. Revenue is not broken down per product but part of overall CCaaS revenue. Market Share data is in 'Market Dynamics' section
Market Dynamics
Industry Overview
The UCaaS and CCaaS markets are experiencing strong growth driven by remote work, digital transformation, and the need for integrated communication solutions. The market is becoming more competitive with the entry of large tech companies.
Positioning
8x8 is positioned as a unified communications platform provider focusing on enterprise and mid-market customers. Its competitive advantages include its integrated UCaaS and CCaaS offerings and its global reach.
Total Addressable Market (TAM)
The UCaaS and CCaaS TAM is estimated to be over $100 billion. 8x8 is positioned to capture a share of this market through its integrated platform and global presence.
Upturn SWOT Analysis
Strengths
- Integrated UCaaS and CCaaS platform
- Global reach and infrastructure
- Strong focus on enterprise and mid-market customers
- Proprietary technology
Weaknesses
- Smaller market share compared to larger competitors
- Inconsistent profitability
- Dependence on partnerships for certain integrations
- Challenging to keep up with aggressive marketing of larger peers.
Opportunities
- Growing demand for UCaaS and CCaaS solutions
- Expansion into new geographic markets
- Partnerships with other technology providers
- Innovation in AI-powered communication solutions
Threats
- Intense competition from larger players
- Rapid technological changes
- Economic downturn impacting IT spending
- Security and privacy concerns
Competitors and Market Share
Key Competitors
- ZM
- RNG
- MSFT
- AVYA
- MITK
Competitive Landscape
8x8 faces intense competition from larger players like Microsoft and RingCentral. Its competitive advantage lies in its integrated UCaaS and CCaaS platform and its global reach, but it needs to improve profitability to compete effectively.
Major Acquisitions
Fuze
- Year: 2021
- Acquisition Price (USD millions): 250
- Strategic Rationale: Expanded 8x8's market share and customer base in the enterprise segment.
Growth Trajectory and Initiatives
Historical Growth: 8x8 has experienced revenue growth over the past years, driven by the adoption of its UCaaS and CCaaS solutions.
Future Projections: Analysts project continued revenue growth for 8x8, driven by the increasing demand for cloud-based communications. However, profitability remains a key challenge.
Recent Initiatives: Recent initiatives include expanding partnerships, launching new product features, and focusing on customer success.
Summary
8x8 is a player in the growing UCaaS and CCaaS markets, offering an integrated platform. While it shows revenue growth and strategic acquisitions, it faces strong competition from larger companies. Its profitability is a concern and needs to be addressed. Overall, the company faces numerous threats that it must address.
Peer Comparison
Sources and Disclaimers
Data Sources:
- Company filings, Market research reports, Analyst estimates
Disclaimers:
This analysis is for informational purposes only and does not constitute financial advice. Market conditions and company performance are subject to change.
AI Summarization is directionally correct and might not be accurate.
Summarized information shown could be a few years old and not current.
Fundamental Rating based on AI could be based on old data.
AI-generated summaries may have inaccuracies (hallucinations). Please verify the information before taking action.
About 8x8 Inc Common Stock
Exchange NASDAQ | Headquaters Campbell, CA, United States | ||
IPO Launch date 1997-07-02 | CEO & Director Mr. Samuel C. Wilson | ||
Sector Technology | Industry Software - Application | Full time employees 1942 | Website https://www.8x8.com |
Full time employees 1942 | Website https://www.8x8.com | ||
8x8, Inc. provides contact center, voice, video, chat, and enterprise-class application programmable interface (API) solutions worldwide. The company offers 8x8 Work, a unified communications-as-a-service solution that enable collaboration and business continuity across voice, video, chat, and messaging; and 8x8 Contact Center is a cloud-based contact center-as-a-service solution that customer engagement across voice, chat, email, and digital channels. It also provides 8x8 Engage, which extends digital engagement tools to non-traditional customer-facing employees"sales, field service, finance"enabling to deliver AI-informed customer experiences at desk, in the field or on the go; 8x8 Communications as a Service, a communications-as-a-service solutions that allow businesses to embed communications directly into digital experiences via communications APIs, including voice, SMS, rich messaging services, and additional digital and social channels; and solutions for Microsoft team users. The company markets its services through digital marketing, in-person and virtual events, peer reference and advocacy programs, localized and regional advertising, and partner and co-marketing initiatives. It serves small business, mid-market, enterprise customers, government agencies, and other organizations. 8x8, Inc. was incorporated in 1987 and is headquartered in Campbell, California.
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