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Upturn AI SWOT - About
EGHT 
8x8 Inc Common Stock (EGHT)
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Stock price based on last close (see disclosures)
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Upturn Advisory Summary
07/08/2025: EGHT (1-star) has a low Upturn Star Rating. Not recommended to BUY.
Upturn Star Rating
Not Recommended Performance
These Stocks/ETFs, based on Upturn Advisory, consistently fall short of market performance, signaling caution before investing.
Number of Analysts
8 Analysts rated it
Limited analyst coverage, niche firm, research info may be scarce.
1 Year Target Price $2.33
1 Year Target Price $2.33
| 3 | Strong Buy |
| 0 | Buy |
| 2 | Hold |
| 0 | Sell |
| 3 | Strong Sell |
Analysis of Past Performance
Type Stock | Historic Profit -58.56% | Avg. Invested days 23 | Today’s Advisory Consider higher Upturn Star rating |
Upturn Star Rating | Upturn Advisory Performance  3.0 | Stock Returns Performance  1.0 |
| Profits based on simulation | Last Close 07/08/2025 |
Key Highlights
Company Size Small-Cap Stock | Market Capitalization 291.80M USD | Price to earnings Ratio - | 1Y Target Price 2.33 |
Price to earnings Ratio - | 1Y Target Price 2.33 | ||
Volume (30-day avg) 8 | Beta 1.79 | 52 Weeks Range 1.51 - 3.52 | Updated Date 07/7/2025 |
52 Weeks Range 1.51 - 3.52 | Updated Date 07/7/2025 | ||
Dividends yield (FY) - | Basic EPS (TTM) -0.21 |
Analyzing Revenue: Products, Geography and Growth
Revenue by Products
Product revenue - Year on Year
Revenue by Geography
Geography revenue - Year on Year
Earnings Date
Report Date - | When - | Estimate - | Actual - |
Profitability
Profit Margin -3.81% | Operating Margin (TTM) -24.52% |
Management Effectiveness
Return on Assets (TTM) 1.32% | Return on Equity (TTM) -24.28% |
Valuation
Trailing PE - | Forward PE 14.24 | Enterprise Value 614012689 | Price to Sales(TTM) 0.41 |
Enterprise Value 614012689 | Price to Sales(TTM) 0.41 | ||
Enterprise Value to Revenue 0.86 | Enterprise Value to EBITDA 13.95 | Shares Outstanding 135092992 | Shares Floating 97250651 |
Shares Outstanding 135092992 | Shares Floating 97250651 | ||
Percent Insiders 2.57 | Percent Institutions 82.2 |
Upturn AI SWOT
8x8 Inc Common Stock
Company Overview
History and Background
8x8, Inc. was founded in 1987. Initially focused on video conferencing technology, it evolved to become a leading provider of cloud-based communication and collaboration solutions for businesses.
Core Business Areas
- Unified Communications as a Service (UCaaS): Provides cloud-based voice, video, chat, and contact center solutions. This includes business phone systems, video conferencing, and team messaging applications.
- Contact Center as a Service (CCaaS): Offers cloud-based contact center solutions, including omnichannel routing, analytics, and workforce management tools. Enables businesses to manage customer interactions across multiple channels.
Leadership and Structure
Samuel Wilson is the CEO. 8x8 has a typical corporate structure with functional departments such as Sales, Marketing, Engineering, and Finance. Board of Directors oversees the company.
Top Products and Market Share
Key Offerings
- 8x8 Work: A UCaaS platform offering voice, video, chat, and team messaging. Competitors include RingCentral, Zoom, Microsoft Teams, and Vonage. While specific market share data fluctuates, estimates put 8x8's market share in the UCaaS space around 3-5%. No precise revenue data is publicly available for this single product.
- 8x8 Contact Center: A CCaaS platform providing omnichannel routing, analytics, and workforce management. Competitors include Genesys, NICE, Five9, and Talkdesk. As with 8x8 Work, precise market share is not definitive. Market share estimates put 8x8 around the 2-3% mark. Revenue information is not provided at a granular product level in disclosures.
Market Dynamics
Industry Overview
The UCaaS and CCaaS markets are experiencing significant growth due to the increasing adoption of cloud-based solutions and the need for flexible and scalable communication tools. Industry is highly competitive, rapidly evolving and fragmented.
Positioning
8x8 is positioned as a provider of integrated UCaaS and CCaaS solutions, targeting mid-sized to large enterprises. Its competitive advantages include a unified platform, global reach, and a focus on innovation.
Total Addressable Market (TAM)
The global UCaaS market is projected to reach hundreds of billions of dollars in the coming years. CCaaS is also expected to grow rapidly. 8x8 aims to capture a larger share of this expanding market through product innovation and strategic partnerships.
Upturn SWOT Analysis
Strengths
- Integrated UCaaS and CCaaS platform
- Global presence
- Strong technology and engineering capabilities
- Focus on innovation
- Scalable cloud infrastructure
Weaknesses
- Smaller market share compared to larger competitors
- Historical profitability challenges
- High Sales and Marketing costs
- Complex product offerings
Opportunities
- Growing demand for cloud-based communication solutions
- Expanding into new geographic markets
- Developing strategic partnerships with other technology providers
- Adopting Artificial Intelligence to product offerings
- Increasing market share in existing markets
Threats
- Intense competition from larger players
- Rapid technological changes
- Economic downturns
- Security threats
- Changing customer needs
Competitors and Market Share
Key Competitors
- RingCentral (RNG)
- Zoom (ZM)
- Microsoft (MSFT)
- Five9 (FIVN)
- Vonage (VG)
Competitive Landscape
8x8 faces intense competition from larger players with greater resources and brand recognition. However, 8x8 differentiates itself through its integrated UCaaS and CCaaS platform, global reach, and focus on innovation. 8x8 is working to be recognized as best of breed.
Major Acquisitions
Fuze
- Year: 2021
- Acquisition Price (USD millions): 250
- Strategic Rationale: Expanded 8x8's customer base and strengthened its UCaaS platform. Added valuable talent and technology to the 8x8 portfolio.
Growth Trajectory and Initiatives
Historical Growth: 8x8 has experienced growth in revenue, driven by the increasing adoption of its UCaaS and CCaaS solutions. However, profitability has been a challenge.
Future Projections: Analyst estimates vary, but generally, analysts expect continued revenue growth for 8x8 as it expands its market share. Profitability is expected to improve over time.
Recent Initiatives: Recent initiatives include expanding partnerships, investing in product development, and focusing on customer acquisition and retention. International expansion is a key initiative.
Summary
8x8 is a growing player in the UCaaS and CCaaS markets, offering an integrated platform and global reach. While it faces intense competition and profitability challenges, its focus on innovation and strategic acquisitions positions it for future growth. Investors should monitor profitability trends and competitive pressures. 8x8's success depends on execution and navigating a dynamic market.
Peer Comparison
Sources and Disclaimers
Data Sources:
- SEC Filings (10-K, 10-Q)
- Company Website
- Analyst Reports
- Industry Publications
Disclaimers:
This analysis is for informational purposes only and should not be considered investment advice. Market data is subject to change. All investment decisions should be made with professional financial advice.
AI Summarization is directionally correct and might not be accurate.
Summarized information shown could be a few years old and not current.
Fundamental Rating based on AI could be based on old data.
AI-generated summaries may have inaccuracies (hallucinations). Please verify the information before taking action.
About 8x8 Inc Common Stock
Exchange NASDAQ | Headquaters Campbell, CA, United States | ||
IPO Launch date 1997-07-02 | CEO & Director Mr. Samuel C. Wilson | ||
Sector Technology | Industry Software - Application | Full time employees 1942 | Website https://www.8x8.com |
Full time employees 1942 | Website https://www.8x8.com | ||
8x8, Inc. provides contact center, voice, video, chat, and enterprise-class application programmable interface (API) solutions worldwide. The company offers 8x8 Work, a unified communications-as-a-service solution that enable collaboration and business continuity across voice, video, chat, and messaging; and 8x8 Contact Center is a cloud-based contact center-as-a-service solution that customer engagement across voice, chat, email, and digital channels. It also provides 8x8 Engage, which extends digital engagement tools to non-traditional customer-facing employees"sales, field service, finance"enabling to deliver AI-informed customer experiences at desk, in the field or on the go; 8x8 Communications as a Service, a communications-as-a-service solutions that allow businesses to embed communications directly into digital experiences via communications APIs, including voice, SMS, rich messaging services, and additional digital and social channels; and solutions for Microsoft team users. The company markets its services through digital marketing, in-person and virtual events, peer reference and advocacy programs, localized and regional advertising, and partner and co-marketing initiatives. It serves small business, mid-market, enterprise customers, government agencies, and other organizations. 8x8, Inc. was incorporated in 1987 and is headquartered in Campbell, California.
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