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Zoom Video Communications Inc (ZM)



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Upturn Advisory Summary
10/10/2025: ZM (1-star) has a low Upturn Star Rating. Not recommended to BUY.
1 Year Target Price $92.77
1 Year Target Price $92.77
12 | Strong Buy |
1 | Buy |
19 | Hold |
1 | Sell |
1 | Strong Sell |
Analysis of Past Performance
Type Stock | Historic Profit -22.63% | Avg. Invested days 36 | Today’s Advisory WEAK BUY |
Upturn Star Rating ![]() ![]() | Upturn Advisory Performance ![]() | Stock Returns Performance ![]() |
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Key Highlights
Company Size Large-Cap Stock | Market Capitalization 24.03B USD | Price to earnings Ratio 21.13 | 1Y Target Price 92.77 |
Price to earnings Ratio 21.13 | 1Y Target Price 92.77 | ||
Volume (30-day avg) 34 | Beta 0.78 | 52 Weeks Range 64.41 - 92.80 | Updated Date 10/11/2025 |
52 Weeks Range 64.41 - 92.80 | Updated Date 10/11/2025 | ||
Dividends yield (FY) - | Basic EPS (TTM) 3.8 |
Analyzing Revenue: Products, Geography and Growth
Revenue by Products
Product revenue - Year on Year
Revenue by Geography
Geography revenue - Year on Year
Earnings Date
Report Date - | When - | Estimate - | Actual - |
Profitability
Profit Margin 24.99% | Operating Margin (TTM) 26.43% |
Management Effectiveness
Return on Assets (TTM) 5.64% | Return on Equity (TTM) 13.6% |
Valuation
Trailing PE 21.13 | Forward PE 13.66 | Enterprise Value 16889166295 | Price to Sales(TTM) 5.05 |
Enterprise Value 16889166295 | Price to Sales(TTM) 5.05 | ||
Enterprise Value to Revenue 3.55 | Enterprise Value to EBITDA 15.28 | Shares Outstanding 266453609 | Shares Floating 264140821 |
Shares Outstanding 266453609 | Shares Floating 264140821 | ||
Percent Insiders 0.25 | Percent Institutions 73.19 |
Upturn AI SWOT
Zoom Video Communications Inc

Company Overview
History and Background
Zoom Video Communications, Inc. was founded in 2011 by Eric Yuan and launched its services in 2013. Initially focused on video conferencing, it gained significant traction during the COVID-19 pandemic as remote work and virtual interactions became prevalent. The company has expanded its offerings beyond video calls to encompass a broader suite of communication and collaboration tools.
Core Business Areas
- Meetings: Zoom Meetings offers video, audio, and screen-sharing capabilities for meetings and collaboration.
- Phone: Zoom Phone provides a cloud-based phone system integrated with the Zoom platform.
- Webinars: Zoom Webinars allows users to host and participate in online events.
- Team Chat: Zoom Team Chat facilitates persistent messaging and file sharing for teams.
- Contact Center: Zoom Contact Center offers a cloud-based omnichannel solution for customer service.
Leadership and Structure
Eric S. Yuan serves as the CEO and Chairman. The company has a typical corporate structure with departments for engineering, sales, marketing, finance, and operations. The organization is structured around product lines and geographic regions.
Top Products and Market Share
Key Offerings
- Zoom Meetings: Zoom Meetings is the flagship product, offering video conferencing for businesses and individuals. As of 2023, it had a significant share of the video conferencing market, with estimates ranging around 25%-30%. Competitors include Microsoft Teams, Google Meet, and Cisco Webex.
- Zoom Phone: Zoom Phone provides cloud-based phone services, integrated with the Zoom platform. Zoom Phone's market share is growing, competing with established players like RingCentral, 8x8, and Microsoft Teams Phone. Zoom Phone has over 7 million paid seats as of Q1 2024 and generating around $1 Billion in annual revenue.
- Zoom Team Chat: Zoom Team Chat is Zoom's messaging platform that is embedded in the Zoom App and accessible across desktop, mobile, and web clients. Zoom Team Chat competes with Slack and Microsoft Teams.
Market Dynamics
Industry Overview
The unified communications and collaboration market is experiencing continuous growth driven by remote work trends and the need for seamless communication solutions. Cloud-based solutions are gaining popularity over on-premise systems. Competition is intense with a number of established players and new entrants.
Positioning
Zoom positions itself as a user-friendly and reliable communication platform with a strong focus on video quality and ease of use. Its competitive advantages include its established brand recognition and wide adoption, especially for video meetings.
Total Addressable Market (TAM)
The Unified Communications as a Service (UCaaS) market is expected to reach hundreds of billions of dollars in the coming years. Zoom is positioned to capture a significant portion of this market with its expanding product suite and existing customer base.
Upturn SWOT Analysis
Strengths
- Strong brand recognition
- User-friendly interface
- Reliable video quality
- Scalable platform
- Extensive ecosystem of integrations
Weaknesses
- Security concerns (historically)
- Dependence on a single product (Meetings)
- Competition from larger tech companies
- Price sensitivity in some markets
Opportunities
- Expansion into new markets
- Development of new products and services
- Partnerships with other companies
- Increased adoption of remote work
- Growth in demand for cloud-based communication solutions
Threats
- Intense competition
- Economic downturn
- Security breaches
- Changing customer preferences
- Technological advancements
Competitors and Market Share
Key Competitors
- MSFT
- GOOGL
- CSCO
Competitive Landscape
Zoom's advantages include ease of use and strong brand recognition. Disadvantages include intense competition and potential security vulnerabilities. Microsoft and Google have the advantage of bundling their communication tools with their other services.
Major Acquisitions
Workvivo
- Year: 2023
- Acquisition Price (USD millions): 650
- Strategic Rationale: Acquisition of Workvivo, an employee engagement platform, to enhance Zoomu2019s employee experience offerings and strengthen its position in the collaboration market.
Growth Trajectory and Initiatives
Historical Growth: Zoom experienced exponential growth during the pandemic due to the surge in demand for video conferencing solutions. Growth has since normalized.
Future Projections: Analysts project continued growth, albeit at a slower pace, driven by expansion into new markets and product diversification. Zoom is expected to have approximately 180,800 enterprise customers by the end of FY 2025.
Recent Initiatives: Recent initiatives include expanding its product portfolio with Zoom Contact Center and Zoom AI Companion. Company is investing in artificial intelligence and aiming for enhanced productivity and efficiency for its customers.
Summary
Zoom is a prominent player in the unified communications market, known for its user-friendly video conferencing platform. The company experienced significant growth during the pandemic, but growth has slowed as the market normalizes. Zoom's strengths lie in its brand recognition and ease of use. However, intense competition and security concerns remain challenges. Expanding its product portfolio and addressing security issues are crucial for future success.
Peer Comparison
Sources and Disclaimers
Data Sources:
- Zoom Investor Relations
- Market Research Reports
- Analyst Estimates
- Company Filings
Disclaimers:
This analysis is based on publicly available information and analyst estimates. Actual results may vary. This is not financial advice.
AI Summarization is directionally correct and might not be accurate.
Summarized information shown could be a few years old and not current.
Fundamental Rating based on AI could be based on old data.
AI-generated summaries may have inaccuracies (hallucinations). Please verify the information before taking action.
About Zoom Video Communications Inc
Exchange NASDAQ | Headquaters San Jose, CA, United States | ||
IPO Launch date 2019-04-18 | Founder, President, CEO & Chairman Mr. Eric S. Yuan | ||
Sector Technology | Industry Software - Application | Full time employees 7412 | Website https://www.zoom.com |
Full time employees 7412 | Website https://www.zoom.com |
Zoom Communications Inc. provides an Artificial Intelligence-first work platform for human connection in the Americas, the Asia Pacific, Europe, the Middle East, and Africa. The company offers Zoom Meetings that offers HD video, voice, chat, and content sharing through mobile devices, desktops, laptops, telephones, and conference room systems; Zoom Phone, a cloud phone system; and Zoom Team Chat enables users to share messages, images, files, and content in desktop, laptop, tablet, and mobile devices. It also provides Zoom Mail and Calendar; Zoom Workflow Automation, a no-code workflow builder that helps users build workflows across Zoom Workplace and third-party applications; Zoom Docs, a modular workspace; Zoom Whiteboard, an interactive canvas; and Zoom Clips for capturing video and screen content. In addition, the company offers Zoom Contact Center, an omnichannel contact center solution; Zoom Revenue Accelerator, a conversation intelligence software for Zoom Meetings and Zoom Phone; Zoom Events to manage, host, market, and report on all of virtual and hybrid events; Zoom Sessions that allows customers to use the signature features; and Zoom Webinars which supports interactive video presentations to large audiences. Further, it provides Workvivo, an all-in-one employee experience platform; Zoom Rooms, a software-based conference room system; Workspace Reservation; Zoom Developer Platform; App Marketplace which integrates platform with other applications, platforms, websites, and services; and Zoom Apps. It serves individuals; and education, entertainment/media, enterprise infrastructure, finance, government, healthcare, manufacturing, non-profit/not for profit and social impact, retail/consumer products, and software/Internet industries. The company was formerly known as Zoom Video Communications, Inc. and changed its name to Zoom Communications, Inc. in November 2024. The company was incorporated in 2011 and is headquartered in San Jose, California.

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