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Upturn AI SWOT - About
ZENV 
Zenvia Inc (ZENV)
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Upturn Advisory Summary
10/15/2025: ZENV (1-star) is currently NOT-A-BUY. Pass it for now.
Upturn Star Rating
Not Recommended Performance
These Stocks/ETFs, based on Upturn Advisory, consistently fall short of market performance, signaling caution before investing.
Number of Analysts
2 Analysts rated it
Very few follow this stock; limited insights, higher-risk early investing.
1 Year Target Price $1.47
1 Year Target Price $1.47
| 0 | Strong Buy |
| 0 | Buy |
| 2 | Hold |
| 0 | Sell |
| 0 | Strong Sell |
Analysis of Past Performance
Type Stock | Historic Profit -25.11% | Avg. Invested days 30 | Today’s Advisory PASS |
Upturn Star Rating | Upturn Advisory Performance  2.0 | Stock Returns Performance  1.0 |
| Profits based on simulation | Last Close 10/15/2025 |
Key Highlights
Company Size Small-Cap Stock | Market Capitalization 71.16M USD | Price to earnings Ratio 0.01 | 1Y Target Price 1.47 |
Price to earnings Ratio 0.01 | 1Y Target Price 1.47 | ||
Volume (30-day avg) 2 | Beta 1.75 | 52 Weeks Range 1.02 - 3.03 | Updated Date 10/17/2025 |
52 Weeks Range 1.02 - 3.03 | Updated Date 10/17/2025 | ||
Dividends yield (FY) - | Basic EPS (TTM) 268.61 |
Analyzing Revenue: Products, Geography and Growth
Revenue by Geography
Geography revenue - Year on Year
Earnings Date
Report Date - | When - | Estimate - | Actual - |
Profitability
Profit Margin -10.99% | Operating Margin (TTM) -3.54% |
Management Effectiveness
Return on Assets (TTM) -0.32% | Return on Equity (TTM) -15.46% |
Valuation
Trailing PE 0.01 | Forward PE 19.72 | Enterprise Value 79088985 | Price to Sales(TTM) 0.06 |
Enterprise Value 79088985 | Price to Sales(TTM) 0.06 | ||
Enterprise Value to Revenue 0.38 | Enterprise Value to EBITDA 5.55 | Shares Outstanding 28774326 | Shares Floating 10201520 |
Shares Outstanding 28774326 | Shares Floating 10201520 | ||
Percent Insiders 60.67 | Percent Institutions 8.13 |
Upturn AI SWOT
Zenvia Inc
Company Overview
History and Background
Zenvia Inc. was founded in Brazil in 2003. It started as a telecom solutions provider and evolved into a cloud communications platform. Zenvia went public in 2021, listing on the Nasdaq.
Core Business Areas
- CPaaS (Communication Platform as a Service): Provides a suite of APIs and tools that enable businesses to integrate communication channels, such as SMS, WhatsApp, and voice, into their applications and workflows.
- SaaS (Software as a Service): Offers solutions for customer service, marketing, and sales that leverage Zenvia's communication platform. This includes chatbots, customer relationship management (CRM) tools and omnichannel solutions.
Leadership and Structure
The company is led by its CEO, Cassio Bobsin, with a structured executive team overseeing key business functions like technology, sales, and marketing. Zenvia operates with a regional structure, primarily focusing on Latin America.
Top Products and Market Share
Key Offerings
- Zenvia CPaaS: Zenvia CPaaS is their core CPaaS platform, used for sending SMS messages, WhatsApp and integrating voice. Exact market share data is hard to get as it competes in the CPaaS market as a whole, but it's a key revenue driver. Competitors include Twilio (TWLO), Vonage (VG), and Sinch (SINCH).
- Zenvia Chatbots: Provides automated customer support and engagement through chatbot technology. It's aimed at improving customer experience and increasing operational efficiency. The market share for this product is integrated within the overall Chatbot market, which is highly competitive with companies like Ada, Zendesk (ZEN) and Intercom
Market Dynamics
Industry Overview
The cloud communications market is experiencing rapid growth, driven by digital transformation, the need for enhanced customer engagement, and the increasing adoption of omnichannel strategies. The market is competitive and innovative.
Positioning
Zenvia is positioned as a leading cloud communications platform in Latin America, with a focus on providing localized solutions and strong customer support. Its competitive advantage lies in its regional expertise and comprehensive suite of communication channels.
Total Addressable Market (TAM)
The global CPaaS market is projected to reach hundreds of billions USD in the coming years. Zenvia, with its strong foothold in Latin America, aims to capitalize on the growing adoption of cloud communication solutions in the region and internationally.
Upturn SWOT Analysis
Strengths
- Strong presence in Latin America
- Comprehensive CPaaS and SaaS platform
- Localized solutions and customer support
- Experienced management team
Weaknesses
- Geographic concentration (mainly Latin America)
- Reliance on mobile network operators
- Smaller scale compared to global competitors
- Fluctuations in currency exchange rates
Opportunities
- Expansion into new markets (e.g., North America, Europe)
- Acquisition of complementary technologies or businesses
- Development of innovative communication solutions
- Increased adoption of AI and automation in communications
Threats
- Intense competition from global players
- Changing regulations and compliance requirements
- Economic instability in Latin America
- Technological disruptions
Competitors and Market Share
Key Competitors
- TWLO
- VG
- SINCH
Competitive Landscape
Zenvia faces intense competition from larger, more established players in the global CPaaS market. However, Zenvia's regional expertise and localized solutions provide a competitive advantage in Latin America.
Major Acquisitions
TotalVoice
- Year: 2020
- Acquisition Price (USD millions): 18
- Strategic Rationale: Expanded Zenvia's CPaaS capabilities and strengthened its position in the Brazilian market.
Growth Trajectory and Initiatives
Historical Growth: Zenvia experienced rapid growth in its early years, driven by the increasing adoption of cloud communications in Latin America. However, growth has slowed recently due to increased competition and macroeconomic challenges.
Future Projections: Analyst estimates suggest moderate revenue growth for Zenvia in the coming years. Expansion into new markets and the development of innovative solutions are expected to drive growth. However, earnings per share may remain negative in the short term.
Recent Initiatives: Zenvia has recently focused on expanding its product portfolio, strengthening its partnerships with mobile network operators, and increasing its sales and marketing efforts.
Summary
Zenvia, a Latin American CPaaS provider, shows promising growth potential in a rapidly expanding market, with a strong regional presence and localized solutions. However, it is fighting with bigger competitors and dealing with macroeconomic challenges, negatively impacting the stock. Successfully expanding to new areas and effectively managing expenses is vital for their continued success. Investors should monitor financial performance and market conditions closely.
Peer Comparison
Sources and Disclaimers
Data Sources:
- Company Filings
- Analyst Reports
- Industry Research
- Third-party Market Data
Disclaimers:
The information provided is for informational purposes only and should not be considered investment advice. Financial data may be delayed or inaccurate. Market share data is approximate and based on publicly available information.
AI Summarization is directionally correct and might not be accurate.
Summarized information shown could be a few years old and not current.
Fundamental Rating based on AI could be based on old data.
AI-generated summaries may have inaccuracies (hallucinations). Please verify the information before taking action.
About Zenvia Inc
Exchange NASDAQ | Headquaters São Paulo, SP, Brazil | ||
IPO Launch date 2021-07-22 | Founder, CEO, Chairman, Interim Chief Sales Office & Interim Chief Revenue Officer of SaaS Mr. Cassio Bobsin Machado | ||
Sector Technology | Industry Software - Application | Full time employees 956 | Website https://www.zenvia.com |
Full time employees 956 | Website https://www.zenvia.com | ||
Zenvia Inc. develops a cloud-based platform that enables organizations to integrate various communication capabilities in Brazil, the United States, Argentina, Mexico, the Netherlands, Malta, Peru, Switzerland, Colombia, Chile, and internationally. It operates in Software-as-a-Service and Communications Platform as a Service segments. The company offers Zenvia Attraction, an active multi-channel end-customer acquisition campaigns utilizing data intelligence and multi-channel automation solution; Zenvia Conversion, which converts leads into sales using various communication channels; Zenvia Service that enables companies to provide customer service with structured support across various channels; and Zenvia Success, which protects and expands costumer revenue through cross-selling and upselling. It also provides Zenvia API, an application programming interface; Zenvia Bots, a visual, low-code, multi-channel tool that allows the creation of business solutions; Zenvia Chat, which allows centralized customer support through a single box; Zenvia Docs that enables companies to manage documents; and Zenvia NLU (Natural-Language Understanding), which provides a solution for creating chatbots. In addition, the company offers communications platform as a service, such as SMS, Voice, WhatsApp, Instagram, and Webchat that orchestrated and automated by chatbots, single customer view, journey designer, documents composer, and authentication, as well as consulting services. Zenvia Inc. was incorporated in 2020 and is based in São Paulo, Brazil.
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