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Upturn AI SWOT - About
Zenvia Inc (ZENV)
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Upturn Advisory Summary
06/30/2025: ZENV (1-star) is currently NOT-A-BUY. Pass it for now.
Upturn Star Rating
Not Recommended Performance
These Stocks/ETFs, based on Upturn Advisory, consistently fall short of market performance, signaling caution before investing.
Number of Analysts
2 Analysts rated it
Limited analyst coverage, niche firm, research info may be scarce.
1 Year Target Price $1.57
1 Year Target Price $1.57
| 0 | Strong Buy |
| 0 | Buy |
| 2 | Hold |
| 0 | Sell |
| 0 | Strong Sell |
Analysis of Past Performance
Type Stock | Historic Profit 6.62% | Avg. Invested days 31 | Today’s Advisory PASS |
Upturn Star Rating | Upturn Advisory Performance  3.0 | Stock Returns Performance  2.0 |
| Profits based on simulation | Last Close 06/30/2025 |
Key Highlights
Company Size Small-Cap Stock | Market Capitalization 78.66M USD | Price to earnings Ratio - | 1Y Target Price 1.57 |
Price to earnings Ratio - | 1Y Target Price 1.57 | ||
Volume (30-day avg) 2 | Beta 1.74 | 52 Weeks Range 1.02 - 3.03 | Updated Date 06/30/2025 |
52 Weeks Range 1.02 - 3.03 | Updated Date 06/30/2025 | ||
Dividends yield (FY) - | Basic EPS (TTM) -0.55 |
Analyzing Revenue: Products, Geography and Growth
Revenue by Geography
Geography revenue - Year on Year
Earnings Date
Report Date - | When - | Estimate - | Actual - |
Profitability
Profit Margin -16.12% | Operating Margin (TTM) -6.25% |
Management Effectiveness
Return on Assets (TTM) 0.51% | Return on Equity (TTM) -18.63% |
Valuation
Trailing PE - | Forward PE 44.64 | Enterprise Value 80959043 | Price to Sales(TTM) 0.08 |
Enterprise Value 80959043 | Price to Sales(TTM) 0.08 | ||
Enterprise Value to Revenue 0.47 | Enterprise Value to EBITDA 14.57 | Shares Outstanding 28774300 | Shares Floating 10705997 |
Shares Outstanding 28774300 | Shares Floating 10705997 | ||
Percent Insiders 60.67 | Percent Institutions 9.28 |
Analyst Ratings
Rating 2 | Target Price 1.57 | Buy - | Strong Buy - |
Buy - | Strong Buy - | ||
Hold 2 | Sell - | Strong Sell - | |
Strong Sell - |
Upturn AI SWOT
Zenvia Inc
Company Overview
History and Background
Zenvia Inc. was founded in 2003 in Brazil. It initially focused on SMS messaging services and gradually expanded its offerings to become a comprehensive customer experience (CX) platform. Zenvia went public on the Nasdaq in 2021.
Core Business Areas
- Customer Experience Platform: Provides businesses with tools to manage and automate customer communications across various channels, including SMS, WhatsApp, email, and voice.
- CX Services: Offers professional services to help clients design, implement, and optimize their customer experience strategies.
- Payments: Enables businesses to process payments through various channels, integrated within their communication flows.
Leadership and Structure
The leadership team includes Cassio Bobsin (CEO), Shay Chor (CFO), and other key executives. The company is structured with various departments focused on product development, sales, marketing, and customer support.
Top Products and Market Share
Key Offerings
- Zenvia Platform: A cloud-based platform that allows businesses to manage customer communications across multiple channels. While specific market share data is unavailable, Zenvia competes with Twilio and Vonage in this space. Key revenue drivers include subscription fees and usage-based charges. Competitors include Twilio (TWLO) and MessageBird.
- Zenvia Chat: An AI powered chatbot solution. This is deployed on various messaging platforms and used to automate customer interactions. The current market share is under 5%. Competitors include Zendesk (ZEN) and Ada Support.
- Zenvia Payments: Payment processing solution designed to work seamlessly with customer communication workflows. Competitors include Stripe and Adyen. Current market share is under 3%.
Market Dynamics
Industry Overview
The CPaaS (Communications Platform as a Service) industry is experiencing rapid growth, driven by the increasing need for businesses to engage with customers across multiple channels. The market is highly competitive, with numerous players offering various solutions.
Positioning
Zenvia positions itself as a leading CX platform in Latin America, offering a comprehensive suite of communication and payment solutions. Its competitive advantages include its strong presence in the region, its focus on customer experience, and its integrated platform.
Total Addressable Market (TAM)
The global CPaaS market is projected to reach hundreds of billions of dollars in the coming years. Zenvia aims to capture a significant share of the Latin American market and expand its presence in other regions.
Upturn SWOT Analysis
Strengths
- Strong presence in Latin America
- Comprehensive CX platform
- Integrated communication and payment solutions
- Experienced management team
Weaknesses
- Limited global presence compared to larger competitors
- Relatively small market capitalization
- Dependence on the Latin American market
- History of losses.
Opportunities
- Expansion into new geographic markets
- Acquisition of complementary businesses
- Development of new products and services
- Growth in the CPaaS market
Threats
- Intense competition from larger players
- Economic instability in Latin America
- Changes in regulatory environment
- Technological disruptions
Competitors and Market Share
Key Competitors
- TWLO
- VON
- BAND
Competitive Landscape
Zenvia faces intense competition from larger and more established players in the CPaaS market. Its competitive advantages include its strong presence in Latin America, its comprehensive CX platform, and its focus on customer experience. Zenvia must continue to innovate and expand its product offerings to maintain its competitive edge.
Major Acquisitions
One7
- Year: 2021
- Acquisition Price (USD millions): 75
- Strategic Rationale: Expand Zenvia's omnichannel capabilities and customer base.
D1
- Year: 2021
- Acquisition Price (USD millions): 44
- Strategic Rationale: Strengthen Zenvia's position in the Brazilian market and enhance its AI capabilities.
Growth Trajectory and Initiatives
Historical Growth: Zenvia has demonstrated strong revenue growth in recent years, driven by the increasing adoption of its CX platform. Financial data will be updated based on the latest filings with the SEC.
Future Projections: Analyst estimates suggest continued revenue growth for Zenvia in the coming years, driven by the expansion of its customer base and the introduction of new products. Financial data will be updated based on the latest filings with the SEC.
Recent Initiatives: Recent initiatives include the acquisition of companies to expand its product offerings, strategic partnerships, and investments in research and development.
Summary
Zenvia is a growing CX platform with a strong presence in Latin America. Its integrated platform and focus on customer experience are key strengths. However, it faces intense competition and economic instability in the region. Continued innovation and expansion are crucial for future success.
Peer Comparison
Sources and Disclaimers
Data Sources:
- SEC Filings
- Company Website
- Industry Reports
- Analyst Estimates
Disclaimers:
This analysis is for informational purposes only and does not constitute investment advice. Data accuracy is not guaranteed.
AI Summarization is directionally correct and might not be accurate.
Summarized information shown could be a few years old and not current.
Fundamental Rating based on AI could be based on old data.
AI-generated summaries may have inaccuracies (hallucinations). Please verify the information before taking action.
About Zenvia Inc
Exchange NASDAQ | Headquaters São Paulo, SP, Brazil | ||
IPO Launch date 2021-07-22 | Founder, CEO, Chairman, Interim Chief Sales Office & Interim Chief Revenue Officer of SaaS Mr. Cassio Bobsin Machado | ||
Sector Technology | Industry Software - Application | Full time employees 956 | Website https://www.zenvia.com |
Full time employees 956 | Website https://www.zenvia.com | ||
Zenvia Inc. develops a cloud-based platform that enables organizations to integrate various communication capabilities in Brazil, the United States, Argentina, Mexico, the Netherlands, Malta, Peru, Switzerland, Colombia, Chile, and internationally. It operates in Software-as-a-Service and Communications Platform as a Service segments. The company offers Zenvia Attraction, an active multi-channel end-customer acquisition campaigns utilizing data intelligence and multi-channel automation solution; Zenvia Conversion, which converts leads into sales using various communication channels; Zenvia Service that enables companies to provide customer service with structured support across various channels; and Zenvia Success, which protects and expands costumer revenue through cross-selling and upselling. It also provides Zenvia API, an application programming interface; Zenvia Bots, a visual, low-code, multi-channel tool that allows the creation of business solutions; Zenvia Chat, which allows centralized customer support through a single box; Zenvia Docs that enables companies to manage documents; and Zenvia NLU (Natural-Language Understanding), which provides a solution for creating chatbots. In addition, the company offers communications platform as a service, such as SMS, Voice, WhatsApp, Instagram, and Webchat that orchestrated and automated by chatbots, single customer view, journey designer, documents composer, and authentication, as well as consulting services. Zenvia Inc. was incorporated in 2020 and is based in São Paulo, Brazil.
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