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ZENV 
Zenvia Inc (ZENV)
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Upturn Advisory Summary
01/09/2026: ZENV (1-star) is currently NOT-A-BUY. Pass it for now.
Upturn Star Rating
Not Recommended Performance
These Stocks/ETFs, based on Upturn Advisory, consistently fall short of market performance, signaling caution before investing.
Number of Analysts
2 Analysts rated it
Very few follow this stock; limited insights, higher-risk early investing.
1 Year Target Price $1.43
1 Year Target Price $1.43
| 0 | Strong Buy |
| 0 | Buy |
| 2 | Hold |
| 0 | Sell |
| 0 | Strong Sell |
Analysis of Past Performance
Type Stock | Historic Profit -25.11% | Avg. Invested days 30 | Today’s Advisory PASS |
Upturn Star Rating | Upturn Advisory Performance  2.0 | Stock Returns Performance  1.0 |
| Profits based on simulation | Last Close 01/09/2026 |
Key Highlights
Company Size Small-Cap Stock | Market Capitalization 70.69M USD | Price to earnings Ratio - | 1Y Target Price 1.43 |
Price to earnings Ratio - | 1Y Target Price 1.43 | ||
Volume (30-day avg) 2 | Beta 1.75 | 52 Weeks Range 0.90 - 2.77 | Updated Date 12/20/2025 |
52 Weeks Range 0.90 - 2.77 | Updated Date 12/20/2025 | ||
Dividends yield (FY) - | Basic EPS (TTM) 278.26 |
Analyzing Revenue: Products, Geography and Growth
Revenue by Geography
Geography revenue - Year on Year
Earnings Date
Report Date - | When - | Estimate - | Actual - |
Profitability
Profit Margin -10.99% | Operating Margin (TTM) -3.54% |
Management Effectiveness
Return on Assets (TTM) -0.32% | Return on Equity (TTM) -15.46% |
Valuation
Trailing PE - | Forward PE 19.72 | Enterprise Value 63896731 | Price to Sales(TTM) 0.05 |
Enterprise Value 63896731 | Price to Sales(TTM) 0.05 | ||
Enterprise Value to Revenue 0.31 | Enterprise Value to EBITDA 4.52 | Shares Outstanding 28774326 | Shares Floating 10201520 |
Shares Outstanding 28774326 | Shares Floating 10201520 | ||
Percent Insiders 60.67 | Percent Institutions 8.13 |
Upturn AI SWOT
Zenvia Inc
Company Overview
History and Background
Zenvia Inc. (formerly known as Movile) was founded in 1999 in Brazil. It evolved from a mobile content and services provider to a comprehensive digital solutions platform for businesses in Latin America. Key milestones include its acquisition by Naspers in 2008 and its rebranding to Zenvia in 2020, reflecting its expanded focus on customer experience and communication. The company has grown through both organic development and strategic acquisitions.
Core Business Areas
- Customer Experience Platform: Zenvia offers a suite of tools and solutions designed to improve customer engagement and communication across various channels. This includes chatbots, SMS marketing, email marketing, and customer service automation.
- Communication APIs: The company provides APIs that enable businesses to integrate Zenvia's communication capabilities into their own applications and services, facilitating seamless messaging and notification functionalities.
- Digital Transformation Solutions: Zenvia assists businesses in their digital transformation journey by providing scalable platforms and services to optimize customer interactions and internal processes.
Leadership and Structure
Zenvia Inc. is led by a management team with extensive experience in technology and telecommunications. The organizational structure is typically aligned around its core business units and geographical regions, with a focus on product development, sales, and customer support. Specific leadership roles and their names are subject to change and best found on their investor relations website or official company filings.
Top Products and Market Share
Key Offerings
- Zenvia Chat: A comprehensive customer service and sales chatbot platform designed to automate conversations, qualify leads, and provide instant support. Competitors include Twilio, MessageBird, Zendesk, Intercom, and many other CPaaS providers.
- Zenvia SMS: A robust platform for sending and receiving bulk SMS messages, enabling businesses to reach their customers with alerts, promotions, and notifications. Competitors include Twilio, MessageBird, Infobip, and local Brazilian providers.
- Zenvia Marketing Automation: Tools to automate marketing campaigns, manage customer journeys, and personalize communication across multiple channels. Competitors include HubSpot, Salesforce Marketing Cloud, and Mailchimp.
Market Dynamics
Industry Overview
Zenvia operates in the rapidly growing market for Customer Experience (CX) and Communications Platform as a Service (CPaaS). This sector is driven by increasing demand for digital transformation, personalized customer interactions, and efficient communication channels. The Latin American market, in particular, presents significant growth opportunities due to its expanding digital adoption and a large business ecosystem seeking to enhance customer engagement.
Positioning
Zenvia is a leading player in the Latin American digital communication and customer experience market. Its competitive advantages stem from its deep understanding of the regional market, a comprehensive suite of integrated solutions, and a strong local presence. The company's ability to offer end-to-end solutions, from communication APIs to advanced customer experience platforms, differentiates it from more specialized providers.
Total Addressable Market (TAM)
The global CPaaS market is projected to reach tens of billions of dollars in the coming years, with Latin America representing a significant and rapidly growing segment. Zenvia is well-positioned to capture a substantial portion of this TAM within its core geographies, leveraging its established customer base and expanding product portfolio.
Upturn SWOT Analysis
Strengths
- Strong market position in Latin America
- Comprehensive suite of CX and CPaaS solutions
- Deep understanding of local market nuances
- Established customer base and recurring revenue model
- Proven track record of successful acquisitions
Weaknesses
- Reliance on the Latin American market, which can be subject to economic volatility
- Intense competition from global and local players
- Potential challenges in scaling operations internationally
- Integration complexities from past acquisitions
Opportunities
- Continued growth of digital transformation across businesses
- Expansion into new Latin American markets and potentially beyond
- Development of new AI-driven CX solutions
- Strategic partnerships and further accretive acquisitions
- Increasing demand for personalized and omnichannel customer experiences
Threats
- Economic downturns in key operating regions
- Increased regulatory scrutiny on data privacy and communication
- Aggressive pricing and innovation from competitors
- Technological disruptions and the emergence of new communication paradigms
- Cybersecurity risks
Competitors and Market Share
Key Competitors
- Twilio Inc. (TWLO)
- MessageBird (Private)
- Infobip (Private)
- Zendesk, Inc. (ZEN)
- Intercom (Private)
Competitive Landscape
Zenvia's advantages lie in its established presence and tailored solutions for the Latin American market, offering a more localized approach. However, it faces strong competition from global players like Twilio, which have broader reach and more extensive feature sets. Zenvia needs to continuously innovate and maintain its local expertise to effectively compete.
Major Acquisitions
Outbound (Acquired 2021)
- Year: 2021
- Acquisition Price (USD millions):
- Strategic Rationale: To enhance its chatbot capabilities and expand its customer engagement offerings.
D-Local (Potential Acquisition Consideration/Partnership)
- Year:
- Acquisition Price (USD millions):
- Strategic Rationale: Zenvia has previously partnered with D-Local for payment processing, indicating a strategic alignment for cross-border business solutions. While not a direct acquisition of D-Local by Zenvia, it highlights strategic partnerships.
Growth Trajectory and Initiatives
Historical Growth: Zenvia has a history of strong growth, fueled by organic expansion within its core markets and strategic acquisitions. Its transition from Movile to Zenvia signifies a deliberate strategic shift towards becoming a comprehensive digital solutions provider, indicating a consistent effort to adapt and expand its service offerings.
Future Projections: Future growth is projected to be driven by the continued adoption of digital communication tools, the increasing demand for integrated CX solutions in Latin America, and potential expansion into new geographies. Analyst estimates and company guidance, available in their investor materials, would provide specific future projections.
Recent Initiatives: Recent initiatives likely involve the integration of acquired companies, enhancements to their existing product suite (e.g., AI capabilities in chatbots), and expansion of their sales and marketing efforts to capture market share. Strategic partnerships and development of new platform features are also probable.
Summary
Zenvia Inc. is a well-positioned digital solutions provider in the growing Latin American market, offering a comprehensive suite of CX and CPaaS tools. Its strengths include deep market understanding and a robust customer base. However, it faces significant competition from global giants and must navigate economic volatility in its operating regions. Continued innovation and strategic expansion will be key to its sustained success.
Similar Stocks
Sources and Disclaimers
Data Sources:
- Zenvia Inc. Investor Relations Filings (SEC)
- Industry reports on CX and CPaaS markets
- Financial news and analysis websites
- Company press releases and official website
Disclaimers:
This analysis is based on publicly available information and may not be exhaustive. Financial data and market share figures are estimates and subject to change. This is not financial advice, and investors should conduct their own due diligence before making investment decisions.
AI Summarization is directionally correct and might not be accurate.
Summarized information shown could be a few years old and not current.
Fundamental Rating based on AI could be based on old data.
AI-generated summaries may have inaccuracies (hallucinations). Please verify the information before taking action.
About Zenvia Inc
Exchange NASDAQ | Headquaters São Paulo, SP, Brazil | ||
IPO Launch date 2021-07-22 | Founder, CEO, Chairman, Interim Chief Sales Office & Interim Chief Revenue Officer of SaaS Mr. Cassio Bobsin Machado | ||
Sector Technology | Industry Software - Application | Full time employees 956 | Website https://www.zenvia.com |
Full time employees 956 | Website https://www.zenvia.com | ||
Zenvia Inc. develops a cloud-based platform that enables organizations to integrate various communication capabilities in Brazil, the United States, Argentina, Mexico, the Netherlands, Malta, Peru, Switzerland, Colombia, Chile, and internationally. It operates in Software-as-a-Service and Communications Platform as a Service segments. The company offers Zenvia Attraction, an active multi-channel end-customer acquisition campaigns utilizing data intelligence and multi-channel automation solution; Zenvia Conversion, which converts leads into sales using various communication channels; Zenvia Service that enables companies to provide customer service with structured support across various channels; and Zenvia Success, which protects and expands costumer revenue through cross-selling and upselling. It also provides Zenvia API, an application programming interface; Zenvia Bots, a visual, low-code, multi-channel tool that allows the creation of business solutions; Zenvia Chat, which allows centralized customer support through a single box; Zenvia Docs that enables companies to manage documents; and Zenvia NLU (Natural-Language Understanding), which provides a solution for creating chatbots. In addition, the company offers communications platform as a service, such as SMS, Voice, WhatsApp, Instagram, and Webchat that orchestrated and automated by chatbots, single customer view, journey designer, documents composer, and authentication, as well as consulting services. Zenvia Inc. was incorporated in 2020 and is based in São Paulo, Brazil.
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