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Upturn AI SWOT - About
CSGS 
CSG Systems International Inc (CSGS)
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Upturn Advisory Summary
07/03/2025: CSGS (1-star) has a low Upturn Star Rating. Not recommended to BUY.
Upturn Star Rating
Not Recommended Performance
These Stocks/ETFs, based on Upturn Advisory, consistently fall short of market performance, signaling caution before investing.
Number of Analysts
10 Analysts rated it
Moderately tracked stock, growing coverage, gaining market and investor attention.
1 Year Target Price $74.56
1 Year Target Price $74.56
| 8 | Strong Buy |
| 1 | Buy |
| 1 | Hold |
| 0 | Sell |
| 0 | Strong Sell |
Analysis of Past Performance
Type Stock | Historic Profit 32.72% | Avg. Invested days 61 | Today’s Advisory Consider higher Upturn Star rating |
Upturn Star Rating | Upturn Advisory Performance  5.0 | Stock Returns Performance  3.0 |
| Profits based on simulation | Last Close 07/03/2025 |
Key Highlights
Company Size Small-Cap Stock | Market Capitalization 1.91B USD | Price to earnings Ratio 22.62 | 1Y Target Price 74.56 |
Price to earnings Ratio 22.62 | 1Y Target Price 74.56 | ||
Volume (30-day avg) 10 | Beta 0.92 | 52 Weeks Range 38.98 - 67.24 | Updated Date 07/3/2025 |
52 Weeks Range 38.98 - 67.24 | Updated Date 07/3/2025 | ||
Dividends yield (FY) 1.96% | Basic EPS (TTM) 2.92 |
Analyzing Revenue: Products, Geography and Growth
Revenue by Products
Product revenue - Year on Year
Revenue by Geography
Geography revenue - Year on Year
Earnings Date
Report Date - | When - | Estimate - | Actual - |
Profitability
Profit Margin 6.95% | Operating Margin (TTM) 12.27% |
Management Effectiveness
Return on Assets (TTM) 7.08% | Return on Equity (TTM) 30.24% |
Valuation
Trailing PE 22.62 | Forward PE 14.06 | Enterprise Value 2335914343 | Price to Sales(TTM) 1.59 |
Enterprise Value 2335914343 | Price to Sales(TTM) 1.59 | ||
Enterprise Value to Revenue 1.94 | Enterprise Value to EBITDA 11.17 | Shares Outstanding 28976900 | Shares Floating 26039365 |
Shares Outstanding 28976900 | Shares Floating 26039365 | ||
Percent Insiders 4.54 | Percent Institutions 101.41 |
Upturn AI SWOT
CSG Systems International Inc
Company Overview
History and Background
CSG Systems International Inc. was founded in 1982. Initially focused on cable television billing solutions, it has evolved into a provider of revenue management, customer engagement, and digital monetization solutions for various industries.
Core Business Areas
- Revenue Management: Offers billing, charging, and revenue management solutions for complex business models.
- Customer Engagement: Provides solutions for customer interaction, including digital engagement, order management, and customer care.
- Digital Monetization: Enables businesses to monetize digital services and content through various billing and payment methods.
Leadership and Structure
The leadership team consists of the CEO, CFO, CTO, and various VPs heading different business units. The organizational structure is matrixed, with functional departments supporting industry-focused business units.
Top Products and Market Share
Key Offerings
- CSG Ascendon: A cloud-based digital services platform that provides subscription management, billing, and customer engagement capabilities. No specific market share data available. Competitors include Zuora (ZUO), Salesforce (CRM) Billing, and Aria Systems.
- CSG Intermediate: Provides solutions for cable, broadband and media companies, helping them streamline operations and enhance customer experiences. No specific market share data available. Competitors include Amdocs (DOX), Netcracker, and Ericsson (ERIC).
- CSG Xponent: CSG Xponent helps brands deliver personalized customer experiences across every interaction, driving revenue, improving customer retention, and optimizing business processes. No specific market share data available. Competitors include Adobe (ADBE), Oracle (ORCL) and Pegasystems (PEGA).
Market Dynamics
Industry Overview
The industry is characterized by increasing demand for digital transformation, cloud-based solutions, and personalized customer experiences. Companies need to adapt to evolving customer expectations and complex billing scenarios.
Positioning
CSG Systems International Inc. is positioned as a provider of end-to-end revenue management and customer engagement solutions, focusing on complex industries such as telecommunications, media, and entertainment.
Total Addressable Market (TAM)
The TAM for revenue management and customer engagement software is estimated to be in the tens of billions of dollars. CSG is positioned to capture a share of this market through its focus on specific industries and its comprehensive solutions.
Upturn SWOT Analysis
Strengths
- Strong industry expertise
- Comprehensive product portfolio
- Established customer base
- Focus on recurring revenue
Weaknesses
- Reliance on specific industries
- Competition from larger players
- Integration complexity
- Pricing pressure
Opportunities
- Expansion into new markets
- Adoption of cloud-based solutions
- Partnerships and alliances
- Increasing demand for digital transformation
Threats
- Economic downturn
- Technological disruption
- Increased competition
- Data security breaches
Competitors and Market Share
Key Competitors
- AMDOCS (DOX)
- NETCRACKER
- ZORA (ZUO)
- SALESFORCE (CRM)
- ERICSSON (ERIC)
Competitive Landscape
CSG Systems International Inc. competes with a mix of large, established players and smaller, more specialized vendors. CSG's competitive advantage lies in its industry expertise and comprehensive solutions. Disadvantages include its smaller size compared to some competitors and its reliance on specific industries.
Major Acquisitions
Fiserv Output Solutions
- Year: 2020
- Acquisition Price (USD millions): 51
- Strategic Rationale: Expanded CSGu2019s print and mail services, adding new clients and solutions. This acquisition broadened CSGu2019s portfolio of document management and customer communication services.
Growth Trajectory and Initiatives
Historical Growth: CSG Systems International Inc.'s historical growth has been driven by organic expansion and acquisitions. Growth rates have varied depending on market conditions and strategic initiatives.
Future Projections: Analyst estimates for CSG Systems International Inc.'s future growth vary. Please refer to financial analyst reports for specific projections.
Recent Initiatives: Recent strategic initiatives include acquisitions, product enhancements, and expansion into new markets.
Summary
CSG Systems International Inc. is a mid-sized player in the revenue management and customer engagement software space. While it has a strong product portfolio and industry expertise, it faces competition from larger companies and must navigate evolving market dynamics and new technologies. The company is strategically positioned to capitalize on the demand for digital transformation but needs to mitigate the risks associated with its reliance on specific industries and technological disruption.
Peer Comparison
Sources and Disclaimers
Data Sources:
- Company website
- SEC filings
- Market research reports
- Analyst estimates
Disclaimers:
The data and analysis provided are for informational purposes only and should not be considered investment advice. Market share data is approximate and based on available information. Financial data and projections are subject to change.
AI Summarization is directionally correct and might not be accurate.
Summarized information shown could be a few years old and not current.
Fundamental Rating based on AI could be based on old data.
AI-generated summaries may have inaccuracies (hallucinations). Please verify the information before taking action.
About CSG Systems International Inc
Exchange NASDAQ | Headquaters Englewood, CO, United States | ||
IPO Launch date 1996-02-28 | CEO, President & Director Mr. Brian A. Shepherd | ||
Sector Technology | Industry Software - Infrastructure | Full time employees 5800 | Website https://www.csgi.com |
Full time employees 5800 | Website https://www.csgi.com | ||
CSG Systems International, Inc., together with its subsidiaries, provides revenue management and digital monetization, customer experience, and payment solutions primarily to the communications industry in the Americas, Europe, the Middle East, Africa, and the Asia Pacific. The company offers Advanced Convergent Platform, a private SaaS platform; and related solutions, including service technician management, analytics, electronic bill presentment, etc. It also provides a public SaaS-based revenue management and payments platform. In addition, the company offers managed services; and professional services to implement, configure, and maintain its solutions, as well as licenses various solutions, such as mediation, partner management, rating, and charging. Further, the company provides operational services, including infrastructure management comprised of hardware, application, and environmental management; application configuration management, such as configuration development, release, and deployment; and business operations management, which includes event processing, revenue management, and settlement. It serves retail, financial services, healthcare, insurance, and government entities. CSG Systems International, Inc. was incorporated in 1994 and is headquartered in Englewood, Colorado.
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