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Upturn AI SWOT - About
CSGS 
CSG Systems International Inc (CSGS)
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Upturn Advisory Summary
09/12/2025: CSGS (2-star) has a low Upturn Star Rating. Not recommended to BUY.
Upturn Star Rating
Below Average Performance
These Stocks/ETFs, based on Upturn Advisory, often underperform the market, warranting careful consideration before investing.
Number of Analysts
10 Analysts rated it
Moderately tracked stock, growing coverage, gaining market and investor attention.
1 Year Target Price $77.29
1 Year Target Price $77.29
| 8 | Strong Buy |
| 1 | Buy |
| 1 | Hold |
| 0 | Sell |
| 0 | Strong Sell |
Analysis of Past Performance
Type Stock | Historic Profit 25.16% | Avg. Invested days 52 | Today’s Advisory Consider higher Upturn Star rating |
Upturn Star Rating | Upturn Advisory Performance  4.0 | Stock Returns Performance  3.0 |
| Profits based on simulation | Last Close 09/12/2025 |
Key Highlights
Company Size Small-Cap Stock | Market Capitalization 1.86B USD | Price to earnings Ratio 22.45 | 1Y Target Price 77.29 |
Price to earnings Ratio 22.45 | 1Y Target Price 77.29 | ||
Volume (30-day avg) 10 | Beta 0.94 | 52 Weeks Range 45.44 - 67.24 | Updated Date 09/14/2025 |
52 Weeks Range 45.44 - 67.24 | Updated Date 09/14/2025 | ||
Dividends yield (FY) 1.89% | Basic EPS (TTM) 2.88 |
Analyzing Revenue: Products, Geography and Growth
Revenue by Products
Product revenue - Year on Year
Revenue by Geography
Geography revenue - Year on Year
Earnings Date
Report Date - | When - | Estimate - | Actual - |
Profitability
Profit Margin 6.78% | Operating Margin (TTM) 14.22% |
Management Effectiveness
Return on Assets (TTM) 7.01% | Return on Equity (TTM) 29.06% |
Valuation
Trailing PE 22.45 | Forward PE 12.55 | Enterprise Value 2279517298 | Price to Sales(TTM) 1.54 |
Enterprise Value 2279517298 | Price to Sales(TTM) 1.54 | ||
Enterprise Value to Revenue 1.89 | Enterprise Value to EBITDA 10.94 | Shares Outstanding 28768400 | Shares Floating 25831251 |
Shares Outstanding 28768400 | Shares Floating 25831251 | ||
Percent Insiders 4.57 | Percent Institutions 103.75 |
Upturn AI SWOT
CSG Systems International Inc
Company Overview
History and Background
CSG Systems International Inc. was founded in 1985. Originally a division of First Data Corporation, it became an independent company in 1994. CSG has grown through acquisitions and organic development, evolving from a billing solutions provider to a broader customer engagement and revenue management platform.
Core Business Areas
- Revenue and Customer Management: Provides software and services that enable communication service providers to manage their revenue streams, customer relationships, and operations. Includes billing, order management, and customer care solutions.
- Digital Engagement: Offers solutions that help businesses create personalized and engaging customer experiences across various channels, including web, mobile, and social media. Focuses on customer journey orchestration and digital transformation.
Leadership and Structure
The company is led by Brian Shepherd, CEO. The organizational structure includes functional departments such as sales, marketing, engineering, and customer service, as well as regional teams focusing on specific geographic markets.
Top Products and Market Share
Key Offerings
- Ascendon: A cloud-based, SaaS platform for digital services management, primarily used in media and entertainment. It manages subscriptions, billing, and customer engagement. Competitors include Zuora (ZUO), Salesforce (CRM), and Amdocs (DOX).
- Revenue Management Solutions: These solutions are used for billing, charging, and policy management within communication service providers. Competitors include Amdocs (DOX), Netcracker, and Ericsson (ERIC).
Market Dynamics
Industry Overview
The market is characterized by increasing demand for digital services, the need for flexible and scalable billing solutions, and the convergence of communication, media, and entertainment services. The industry is competitive, with several established players and emerging startups.
Positioning
CSG positions itself as a provider of end-to-end revenue management and customer engagement solutions for communication service providers and other industries. Its competitive advantages include its comprehensive product portfolio, global presence, and long-standing customer relationships.
Total Addressable Market (TAM)
The TAM for revenue management and customer engagement solutions is estimated at tens of billions of dollars annually. CSG is positioned to capture a portion of this market through its existing customer base, product innovation, and strategic acquisitions.
Upturn SWOT Analysis
Strengths
- Comprehensive product portfolio
- Strong customer relationships
- Global presence
- Experience in the communications industry
- Recurring revenue model
Weaknesses
- Reliance on the telecommunications industry
- Slower growth compared to some competitors
- Complexity of solutions
- Integration challenges with legacy systems
- Customer concentration
Opportunities
- Expansion into new industries (e.g., healthcare, financial services)
- Growth in digital services and cloud-based solutions
- Increasing demand for customer engagement platforms
- Acquisitions of complementary businesses
- Partnerships with technology providers
Threats
- Intense competition
- Technological disruption
- Economic downturn
- Changes in regulatory requirements
- Security threats
Competitors and Market Share
Key Competitors
- DOX
- ZUO
- ERIC
- ORCL
Competitive Landscape
CSG faces strong competition from established players and emerging startups. Its advantages include its comprehensive product portfolio and long-standing customer relationships. Its disadvantages include its reliance on the telecommunications industry and slower growth compared to some competitors.
Major Acquisitions
Freescale
- Year: 2007
- Acquisition Price (USD millions): 45
- Strategic Rationale: Expanded CSG's product offerings in the wholesale business area and enhanced its position within the telecommunications space, which allows us to provide expanded services to our cable client base.
Growth Trajectory and Initiatives
Historical Growth: CSG's historical growth has been steady, driven by organic growth and acquisitions. Revenue growth has been moderate, with profitability maintained.
Future Projections: Analyst estimates project continued growth for CSG, driven by demand for digital services and customer engagement solutions. Revenue is expected to grow at a modest pace.
Recent Initiatives: Recent initiatives include the launch of new products, expansion into new markets, and acquisitions of complementary businesses.
Summary
CSG Systems International Inc. is a stable company with a strong position in the revenue management and customer engagement solutions market. Its reliance on the telecommunications industry is a risk, but its growth strategy and strategic initiatives position it for continued success. However, it faces intense competition and must continue to innovate to maintain its market position. Recent aquisitions have strengthened the company.
Peer Comparison
Sources and Disclaimers
Data Sources:
- Company website
- SEC filings
- Financial news sources
- Analyst reports
- Market research reports
Disclaimers:
This analysis is for informational purposes only and should not be considered investment advice. The information provided is based on publicly available data and may not be complete or accurate. The user is responsible for conducting their own due diligence before making any investment decisions.
AI Summarization is directionally correct and might not be accurate.
Summarized information shown could be a few years old and not current.
Fundamental Rating based on AI could be based on old data.
AI-generated summaries may have inaccuracies (hallucinations). Please verify the information before taking action.
About CSG Systems International Inc
Exchange NASDAQ | Headquaters Englewood, CO, United States | ||
IPO Launch date 1996-02-28 | CEO, President & Director Mr. Brian A. Shepherd | ||
Sector Technology | Industry Software - Infrastructure | Full time employees 5800 | Website https://www.csgi.com |
Full time employees 5800 | Website https://www.csgi.com | ||
CSG Systems International, Inc., together with its subsidiaries, provides revenue management and digital monetization, customer experience, and payment solutions primarily to the communications industry in the Americas, Europe, the Middle East, Africa, and the Asia Pacific. The company offers Advanced Convergent Platform, a private SaaS platform; and related solutions, including service technician management, analytics, electronic bill presentment, etc. It also provides a public SaaS-based revenue management and payments platform. In addition, the company offers managed services; and professional services to implement, configure, and maintain its solutions, as well as licenses various solutions, such as mediation, partner management, rating, and charging. Further, the company provides operational services, including infrastructure management comprised of hardware, application, and environmental management; application configuration management, such as configuration development, release, and deployment; and business operations management, which includes event processing, revenue management, and settlement. It serves retail, financial services, healthcare, insurance, and government entities. CSG Systems International, Inc. was incorporated in 1994 and is headquartered in Englewood, Colorado.
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