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Pagerduty Inc (PD)

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Upturn Advisory Summary
01/09/2026: PD (1-star) is currently NOT-A-BUY. Pass it for now.
1 Year Target Price $16
1 Year Target Price $16
| 4 | Strong Buy |
| 1 | Buy |
| 6 | Hold |
| 2 | Sell |
| 0 | Strong Sell |
Analysis of Past Performance
Type Stock | Historic Profit -30.17% | Avg. Invested days 24 | Today’s Advisory PASS |
Upturn Star Rating ![]() | Upturn Advisory Performance | Stock Returns Performance |
Key Highlights
Company Size Small-Cap Stock | Market Capitalization 1.18B USD | Price to earnings Ratio 7.87 | 1Y Target Price 16 |
Price to earnings Ratio 7.87 | 1Y Target Price 16 | ||
Volume (30-day avg) 13 | Beta 0.63 | 52 Weeks Range 11.12 - 20.00 | Updated Date 01/9/2026 |
52 Weeks Range 11.12 - 20.00 | Updated Date 01/9/2026 | ||
Dividends yield (FY) - | Basic EPS (TTM) 1.61 |
Analyzing Revenue: Products, Geography and Growth
Revenue by Geography
Geography revenue - Year on Year
Earnings Date
Report Date - | When - | Estimate - | Actual - |
Profitability
Profit Margin 31.12% | Operating Margin (TTM) 7.7% |
Management Effectiveness
Return on Assets (TTM) -0.59% | Return on Equity (TTM) 66.13% |
Valuation
Trailing PE 7.87 | Forward PE 11.06 | Enterprise Value 1023557106 | Price to Sales(TTM) 2.42 |
Enterprise Value 1023557106 | Price to Sales(TTM) 2.42 | ||
Enterprise Value to Revenue 2.09 | Enterprise Value to EBITDA 39.43 | Shares Outstanding 91776804 | Shares Floating 87277303 |
Shares Outstanding 91776804 | Shares Floating 87277303 | ||
Percent Insiders 5.25 | Percent Institutions 94.43 |
Upturn AI SWOT
Pagerduty Inc
Company Overview
History and Background
PagerDuty Inc. was founded in 2009 by Alex Solomon, Andrew Lee, and B.J. Stack. The company's genesis was a solution to address the critical need for reliable incident response and on-call management in software development. It has since evolved into a comprehensive digital operations management platform, moving beyond just alerting to encompass incident resolution, automation, and performance optimization. Key milestones include its initial product launch, significant funding rounds, and its Initial Public Offering (IPO) in 2019.
Core Business Areas
- Digital Operations Management Platform: PagerDuty's core offering is a SaaS platform designed to help businesses manage and resolve critical digital incidents in real-time. It integrates with a vast array of tools to detect, diagnose, and resolve issues across IT, security, and customer support operations. The platform's primary focus is on ensuring service reliability and minimizing downtime.
- Incident Response and Management: This segment focuses on providing tools and workflows for efficient incident detection, notification, escalation, and resolution. It includes features like intelligent alerting, on-call scheduling, automated diagnostics, and collaboration tools.
- Automation and Orchestration: PagerDuty offers capabilities to automate routine tasks and orchestrate complex workflows related to incident management and operational processes. This aims to reduce manual effort and speed up response times.
- AIOps and Predictive Insights: Leveraging artificial intelligence and machine learning, PagerDuty provides AIOps capabilities to proactively identify potential issues, predict outages, and offer intelligent recommendations for resolution, moving towards a more proactive operational model.
Leadership and Structure
PagerDuty is led by a management team with experience in technology and enterprise software. Key leadership roles include CEO, CTO, CFO, and various VPs overseeing product, engineering, sales, and marketing. The company operates with a matrix organizational structure, common in SaaS companies, balancing functional expertise with product-focused teams.
Top Products and Market Share
Key Offerings
- PagerDuty Platform: The core SaaS platform that underpins all of PagerDuty's services. It acts as a central hub for incident management, providing intelligent alerting, on-call management, incident remediation, and a robust ecosystem of integrations with over 500 tools. Market share data for specific products is not publicly disclosed, but PagerDuty is a recognized leader in the incident management and digital operations management space. Key competitors include Opsgenie (Atlassian), VictorOps (Splunk), Everbridge, and ServiceNow's IT Operations Management (ITOM) suite.
- PagerDuty Operations Cloud: This is PagerDuty's overarching suite of solutions, encompassing its platform, AIOps, automation, and professional services, aimed at delivering comprehensive digital operations management. It targets enterprises looking to enhance reliability, efficiency, and customer experience across their digital services.
- PagerDuty Response Orchestration: A component of the Operations Cloud that allows for automated response to incidents, including routing, diagnosis, and resolution actions, reducing manual intervention and Mean Time To Resolve (MTTR).
Market Dynamics
Industry Overview
PagerDuty operates within the rapidly growing Digital Operations Management and AIOps market. This sector is driven by the increasing complexity of IT environments, the proliferation of cloud-native applications, and the critical need for businesses to maintain high service availability and resilience to avoid revenue loss and reputational damage. The adoption of DevOps, SRE (Site Reliability Engineering), and ITIL best practices further fuels demand for robust incident management solutions.
Positioning
PagerDuty is positioned as a leading provider of digital operations management solutions, with a strong reputation for its intelligent alerting and incident response capabilities. Its competitive advantages include its extensive integration ecosystem, advanced AIOps features for proactive issue detection, and its focus on enabling cross-functional collaboration for faster incident resolution. The company aims to be the central nervous system for digital operations.
Total Addressable Market (TAM)
The Total Addressable Market (TAM) for Digital Operations Management is substantial and growing. While precise figures vary by analyst, it is estimated to be in the tens of billions of dollars globally and is projected to continue expanding significantly. PagerDuty is well-positioned to capture a significant portion of this TAM due to its established brand, comprehensive platform, and ongoing innovation in areas like AIOps and automation. The company competes for budget within IT Operations, DevOps, and Security Operations, all of which are critical functions for modern businesses.
Upturn SWOT Analysis
Strengths
- Strong brand recognition and leadership in incident management.
- Extensive integration ecosystem with a wide range of IT and development tools.
- Advanced AIOps capabilities for proactive issue detection and resolution.
- Scalable SaaS platform suitable for enterprises of all sizes.
- Focus on collaboration and cross-functional response.
- Sticky product with high customer retention rates.
Weaknesses
- Competition from larger, more diversified players like ServiceNow and Splunk.
- Reliance on partnerships for a significant portion of its ecosystem.
- Potential for customer churn if competitors offer more bundled solutions.
- The complexity of the platform might require significant training for some users.
Opportunities
- Expansion into new verticals and industries beyond tech.
- Further development and adoption of AIOps and AI-driven automation.
- Growth in emerging markets.
- Strategic acquisitions to expand platform capabilities or market reach.
- Increased demand for observability and reliability solutions in a distributed IT landscape.
Threats
- Intensifying competition and price wars.
- Rapid technological advancements by competitors.
- Economic downturns impacting IT spending.
- Security breaches or data privacy concerns impacting customer trust.
- Challenges in differentiating from integrated solutions offered by larger vendors.
Competitors and Market Share
Key Competitors
- Atlassian Corporation Plc (TEAM)
- Splunk Inc. (SPLK)
- ServiceNow, Inc. (NOW)
- Everbridge, Inc. (EVBG)
Competitive Landscape
PagerDuty's competitive advantages lie in its specialized focus on incident management and digital operations, its extensive integration marketplace, and its advanced AIOps capabilities that drive proactive issue resolution. However, it faces strong competition from larger, more diversified players like ServiceNow and Splunk, which can offer broader IT operations suites. Atlassian's Opsgenie is a direct competitor in the incident management space, often favored by existing Atlassian customers. Everbridge competes in critical event management, with some overlap.
Major Acquisitions
Statuspage
- Year: 2021
- Acquisition Price (USD millions): 150
- Strategic Rationale: The acquisition of Statuspage enhances PagerDuty's ability to communicate service status and incidents transparently to customers and internal stakeholders, complementing its incident resolution capabilities and providing a more complete view of service health.
Silo
- Year: 2020
- Acquisition Price (USD millions):
- Strategic Rationale: Silo was a security company that helped PagerDuty enhance its security posture and capabilities within its incident response workflows.
Growth Trajectory and Initiatives
Historical Growth: PagerDuty has demonstrated consistent and strong historical revenue growth since its inception and IPO, driven by the increasing adoption of its platform and the expansion of its customer base, particularly among larger enterprises. The company has successfully expanded its product offerings and moved upmarket.
Future Projections: Analyst consensus generally points to continued revenue growth for PagerDuty in the coming years, albeit potentially at a moderating pace as the company matures and its TAM is increasingly penetrated. Projections often focus on the growth of its recurring revenue, expansion of its customer base, and the impact of new product introductions and AIOps adoption. Expectations are for continued progress towards profitability.
Recent Initiatives: Recent initiatives by PagerDuty have focused on strengthening its AIOps capabilities, expanding its platform to encompass broader digital operations management, enhancing its automation features, and deepening its partnerships. The company is also investing in customer success and expanding its global reach.
Summary
PagerDuty Inc. is a strong player in the growing digital operations management market, leveraging its robust platform, extensive integrations, and AIOps for efficient incident response. The company demonstrates consistent revenue growth and improving financial metrics, indicating a positive trajectory towards profitability. However, it faces intense competition from larger, diversified tech giants and needs to continually innovate to maintain its market leadership and fend off emerging threats.
Similar Stocks
Sources and Disclaimers
Data Sources:
- PagerDuty Inc. Investor Relations (SEC Filings: 10-K, 10-Q)
- Financial news outlets (e.g., Reuters, Bloomberg)
- Industry analysis reports (e.g., Gartner, Forrester)
- Company press releases and official website
Disclaimers:
The information provided is for informational purposes only and does not constitute financial advice. Market share data is based on estimates and industry analyses, which may vary. Financial data is based on publicly available information and may be subject to revision. Past performance is not indicative of future results. Investors should conduct their own due diligence and consult with a qualified financial advisor before making any investment decisions.
AI Summarization is directionally correct and might not be accurate.
Summarized information shown could be a few years old and not current.
Fundamental Rating based on AI could be based on old data.
AI-generated summaries may have inaccuracies (hallucinations). Please verify the information before taking action.
About Pagerduty Inc
Exchange NYSE | Headquaters San Francisco, CA, United States | ||
IPO Launch date 2019-04-11 | Chair of the Board & CEO Ms. Jennifer G. Tejada | ||
Sector Technology | Industry Software - Application | Full time employees 1242 | Website https://www.pagerduty.com |
Full time employees 1242 | Website https://www.pagerduty.com | ||
PagerDuty, Inc. engages in the operation of a digital operations management platform in the United States and internationally. The company's digital operations management platform collects data and digital signals from virtually any software-enabled system or device and leverage machine learning to correlate, process, and predict opportunities and incidents. Its platform includes PagerDuty Incident Management that provides a real-time view across the status of a digital service; AIOps that applies machine learning to correlate and automate the identification of incidents from billions of events; automation offers centralized design time and run time environment for orchestrating automated workflows; customer service operations, which is offered to orchestrate, automate, and scale responses to customer impacting issues; and artificial intelligence that helps in identifying next best action, generation of status updates, automatic generation of post-incident summaries, and others. The company serves various industries, including software and technology, telecommunications, retail, travel and hospitality, media and entertainment, and financial services. PagerDuty, Inc. was founded in 2009 and is headquartered in San Francisco, California.

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