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Upturn AI SWOT - About
Taskus Inc (TASK)
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Upturn Advisory Summary
06/30/2025: TASK (2-star) has a low Upturn Star Rating. Not recommended to BUY.
Upturn Star Rating
Below Average Performance
These Stocks/ETFs, based on Upturn Advisory, often underperform the market, warranting careful consideration before investing.
Number of Analysts
6 Analysts rated it
Moderately tracked stock, growing coverage, gaining market and investor attention.
1 Year Target Price $17.75
1 Year Target Price $17.75
| 0 | Strong Buy |
| 1 | Buy |
| 5 | Hold |
| 0 | Sell |
| 0 | Strong Sell |
Analysis of Past Performance
Type Stock | Historic Profit -6.91% | Avg. Invested days 31 | Today’s Advisory Consider higher Upturn Star rating |
Upturn Star Rating | Upturn Advisory Performance  3.0 | Stock Returns Performance  1.0 |
| Profits based on simulation | Last Close 06/30/2025 |
Key Highlights
Company Size Small-Cap Stock | Market Capitalization 1.49B USD | Price to earnings Ratio 27.93 | 1Y Target Price 17.75 |
Price to earnings Ratio 27.93 | 1Y Target Price 17.75 | ||
Volume (30-day avg) 6 | Beta 2.2 | 52 Weeks Range 10.57 - 19.60 | Updated Date 06/30/2025 |
52 Weeks Range 10.57 - 19.60 | Updated Date 06/30/2025 | ||
Dividends yield (FY) - | Basic EPS (TTM) 0.6 |
Analyzing Revenue: Products, Geography and Growth
Revenue by Products
Product revenue - Year on Year
Revenue by Geography
Geography revenue - Year on Year
Earnings Date
Report Date - | When - | Estimate - | Actual - |
Profitability
Profit Margin 5.29% | Operating Margin (TTM) 12.31% |
Management Effectiveness
Return on Assets (TTM) 7.95% | Return on Equity (TTM) 11.35% |
Valuation
Trailing PE 27.93 | Forward PE 11.56 | Enterprise Value 1597579854 | Price to Sales(TTM) 1.42 |
Enterprise Value 1597579854 | Price to Sales(TTM) 1.42 | ||
Enterprise Value to Revenue 1.53 | Enterprise Value to EBITDA 9.64 | Shares Outstanding 18768800 | Shares Floating 11484734 |
Shares Outstanding 18768800 | Shares Floating 11484734 | ||
Percent Insiders 16.79 | Percent Institutions 86.88 |
Analyst Ratings
Rating 3 | Target Price 17.75 | Buy 1 | Strong Buy - |
Buy 1 | Strong Buy - | ||
Hold 5 | Sell - | Strong Sell - | |
Strong Sell - |
Upturn AI SWOT
Taskus Inc
Company Overview
History and Background
TaskUs was founded in 2008 in the Philippines. It started as a virtual assistant service and has evolved into a global provider of outsourced digital customer experience and back-office support, primarily serving high-growth technology companies.
Core Business Areas
- Digital Customer Experience: Provides omnichannel customer support, content moderation, and other services to enhance customer interactions for clients.
- Content Security: Offers content moderation and trust and safety solutions to protect brands and users from harmful content.
- AI Operations: Focuses on data annotation, model training, and validation services to help clients develop and deploy AI-powered applications.
Leadership and Structure
TaskUs is led by CEO Bryce Maddock. The organizational structure is based on functional teams, with a focus on regional operations and client-specific teams.
Top Products and Market Share
Key Offerings
- Customer Support Services: Provides omnichannel customer support, including email, chat, phone, and social media support. TaskUs does not break out market share specifically for customer support. Key competitors include Teleperformance (TEP), Concentrix (CNXC) and TTEC (TTEC).
- Content Moderation: Offers content moderation services to protect platforms from harmful content, including hate speech, violence, and misinformation. TaskUs does not break out market share specifically for content moderation. Key competitors include Accenture (ACN) and Genpact (G).
- AI Data Annotation: Provides data annotation services for training machine learning models. TaskUs does not break out market share specifically for AI data annotation. Key competitors include Appen (APX), Scale AI, and Sama.
Market Dynamics
Industry Overview
The business process outsourcing (BPO) market is experiencing growth driven by digital transformation, increasing demand for customer experience, and the rise of AI. The industry is competitive, with both large multinational corporations and niche players.
Positioning
TaskUs focuses on serving high-growth technology companies, differentiating itself through its 'Ridiculously Good' customer service, technology-driven solutions, and a strong employee culture. They are positioned as a premium provider.
Total Addressable Market (TAM)
The estimated global BPO market is hundreds of billions of dollars and expanding. TaskUs targets a specific niche within the broader BPO market, focusing on fast-growing tech companies, giving them a sizable, but manageable, TAM.
Upturn SWOT Analysis
Strengths
- Strong focus on high-growth tech clients
- Differentiated brand and culture
- Technology-driven solutions
- Scalable global delivery network
Weaknesses
- Client concentration (dependence on a few large clients)
- Exposure to fluctuations in the tech industry
- Potential for margin pressure from competition
- Highly competitive labor market for qualified employees
Opportunities
- Expansion into new geographies
- Growth in AI operations and data annotation services
- Increased demand for content moderation services
- Strategic acquisitions to expand service offerings
Threats
- Economic downturn impacting tech spending
- Increased competition from larger BPO providers
- Changes in social media platform policies regarding content moderation
- Geopolitical risks impacting global operations
Competitors and Market Share
Key Competitors
- CNXC
- TP
- ACN
- G
- TTEC
Competitive Landscape
TaskUs differentiates itself through its focus on high-growth tech companies, technology-driven solutions, and a strong employee culture. However, it faces competition from larger, more established BPO providers with broader service offerings.
Growth Trajectory and Initiatives
Historical Growth: TaskUs has experienced significant revenue growth in recent years, driven by strong demand from its tech clients. Growth has been fueled by new client acquisitions and expansion of services with existing clients.
Future Projections: Analyst estimates suggest continued revenue growth for TaskUs, driven by its focus on high-growth tech companies and expansion into new service areas like AI operations. However, projections are subject to market conditions and execution risks.
Recent Initiatives: Recent initiatives include expanding its global delivery network, investing in technology and automation, and developing new service offerings in areas like AI and content moderation.
Summary
TaskUs is a growing BPO provider focused on high-growth tech companies. Its strengths include a differentiated brand, technology-driven solutions, and a strong employee culture. However, it faces risks related to client concentration, competition, and economic fluctuations. With continued focus and success in the execution of recent initiatives, TaskUs can grow in its industry.
Peer Comparison
Sources and Disclaimers
Data Sources:
- Company reports, Analyst estimates, Market research reports, Public filings.
Disclaimers:
The information provided is for informational purposes only and does not constitute financial advice. Market share estimates are approximate and may vary based on source. This is based on readily available public data; a full report requires dedicated research.
AI Summarization is directionally correct and might not be accurate.
Summarized information shown could be a few years old and not current.
Fundamental Rating based on AI could be based on old data.
AI-generated summaries may have inaccuracies (hallucinations). Please verify the information before taking action.
About Taskus Inc
Exchange NASDAQ | Headquaters New Braunfels, TX, United States | ||
IPO Launch date 2021-06-11 | Co-Founder, CEO & Chairman Mr. Bryce Maddock | ||
Sector Technology | Industry Information Technology Services | Full time employees 61400 | Website https://www.taskus.com |
Full time employees 61400 | Website https://www.taskus.com | ||
TaskUs, Inc. provides outsourced digital services for companies in Philippines, the United States, India, and internationally. The company offers digital customer experience that consists of omni-channel customer care services primarily delivered through non-voice digital channels; and other solutions, including learning experience and customer care services, new product or market launches, and customer acquisition solutions. It also provides trust and safety solutions, such as monitoring, reviewing and managing user and advertiser-generated content on online platforms to ensure it complies with community guidelines, legal regulations, platform specific policies, risk management, compliance, identity management and fraud; and artificial intelligence (AI) solutions that consist of data labeling, annotation, context relevance, and transcription services for training and tuning machine learning algorithms that enables to develop AI systems. It serves clients in various industry segments comprising social media, e-commerce, gaming, streaming media, food delivery and ride sharing, technology, financial services, and healthcare. The company was formerly known as TU TopCo, Inc. and changed its name to TaskUs, Inc. in December 2020. TaskUs, Inc. was founded in 2008 and is headquartered in New Braunfels, Texas.
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