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Upturn AI SWOT - About
TASK 
Taskus Inc (TASK)
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Upturn Advisory Summary
09/15/2025: TASK (2-star) has a low Upturn Star Rating. Not recommended to BUY.
Upturn Star Rating
Below Average Performance
These Stocks/ETFs, based on Upturn Advisory, often underperform the market, warranting careful consideration before investing.
Number of Analysts
6 Analysts rated it
Limited analyst coverage, niche firm, research info may be scarce.
1 Year Target Price $16.62
1 Year Target Price $16.62
| 0 | Strong Buy |
| 1 | Buy |
| 5 | Hold |
| 0 | Sell |
| 0 | Strong Sell |
Analysis of Past Performance
Type Stock | Historic Profit -3.36% | Avg. Invested days 40 | Today’s Advisory WEAK BUY |
Upturn Star Rating | Upturn Advisory Performance  3.0 | Stock Returns Performance  1.0 |
| Profits based on simulation | Last Close 09/15/2025 |
Key Highlights
Company Size Small-Cap Stock | Market Capitalization 1.56B USD | Price to earnings Ratio 25.91 | 1Y Target Price 16.62 |
Price to earnings Ratio 25.91 | 1Y Target Price 16.62 | ||
Volume (30-day avg) 6 | Beta 2.16 | 52 Weeks Range 10.57 - 19.60 | Updated Date 09/15/2025 |
52 Weeks Range 10.57 - 19.60 | Updated Date 09/15/2025 | ||
Dividends yield (FY) - | Basic EPS (TTM) 0.67 |
Analyzing Revenue: Products, Geography and Growth
Revenue by Products
Product revenue - Year on Year
Revenue by Geography
Geography revenue - Year on Year
Earnings Date
Report Date - | When - | Estimate - | Actual - |
Profitability
Profit Margin 5.7% | Operating Margin (TTM) 13.8% |
Management Effectiveness
Return on Assets (TTM) 8.81% | Return on Equity (TTM) 12.49% |
Valuation
Trailing PE 25.91 | Forward PE 9.98 | Enterprise Value 1691244029 | Price to Sales(TTM) 1.42 |
Enterprise Value 1691244029 | Price to Sales(TTM) 1.42 | ||
Enterprise Value to Revenue 1.54 | Enterprise Value to EBITDA 9.84 | Shares Outstanding 34843300 | Shares Floating 16549763 |
Shares Outstanding 34843300 | Shares Floating 16549763 | ||
Percent Insiders 25.24 | Percent Institutions 72.56 |
Upturn AI SWOT
Taskus Inc
Company Overview
History and Background
TaskUs, Inc. was founded in 2008. It provides outsourced digital services and next-generation customer experience to innovative and disruptive companies, focusing on areas like content security, AI operations, and customer support. It has grown significantly through organic expansion and strategic acquisitions.
Core Business Areas
- Digital Customer Experience: Provides omnichannel customer support, including voice, email, chat, and social media, to enhance customer satisfaction and loyalty.
- Content Security: Offers services to moderate content and prevent harmful or inappropriate material from appearing on digital platforms.
- AI Operations: Supports AI development and deployment by providing data labeling, model training, and validation services.
Leadership and Structure
Bryce Maddock and Jaspar Weir are the co-founders of TaskUs and serve as CEO and President respectively. The company has a structured leadership team with various functional heads and a board of directors overseeing strategic decisions.
Top Products and Market Share
Key Offerings
- AI Operations Services: TaskUs provides data labeling, model training, and validation services for AI development and deployment. Competitors include Scale AI, Labelbox, and Amazon Mechanical Turk (AMZN). Market share data specifically for TaskUs AI Operations services is not readily available.
- Content Moderation: TaskUs offers content moderation services including Trust & Safety for social media platforms. They help moderate content and remove harmful or inappropriate material. Competitors include Accenture (ACN), Genpact (G), and Wipro (WIPRO). Market share data specifically for TaskUs content moderation is not readily available.
- Customer Support Services: TaskUs provides customer support services including onboarding, product and service support, customer lifecycle management, and dispute management. This encompasses voice, chat, email, and social media support. Competitors include Teleperformance (TEP.PA), Concentrix (CNXC), and Sitel Group. Market share data specifically for TaskUs customer support is not readily available.
Market Dynamics
Industry Overview
The business process outsourcing (BPO) industry is growing, driven by increasing demand for specialized services in areas like customer support, content moderation, and AI operations. Companies are outsourcing to reduce costs, improve efficiency, and focus on their core competencies.
Positioning
TaskUs is positioned as a provider of high-growth technology companies. Its focus on innovative companies and specialized services gives it a competitive advantage over traditional BPO providers.
Total Addressable Market (TAM)
The global BPO market is estimated to be in the hundreds of billions of dollars, with significant growth expected in digital and AI-related services. TaskUs is positioned to capture a portion of this TAM through its focus on high-growth tech companies and specialized service offerings.
Upturn SWOT Analysis
Strengths
- Strong brand reputation within high-growth tech companies
- Specialized service offerings in digital customer experience, content security, and AI operations
- Scalable business model
- Experienced leadership team
Weaknesses
- Reliance on a limited number of key clients
- Potential for margin pressure due to competition
- Exposure to geopolitical risks in its operating locations
- High employee attrition
Opportunities
- Expansion into new geographic markets
- Increased demand for AI operations services
- Acquisition of complementary businesses
- Growth in the e-commerce sector
Threats
- Increased competition from larger BPO providers
- Economic downturn affecting client spending
- Changes in data privacy regulations
- Labor shortages in key operating locations
Competitors and Market Share
Key Competitors
- CNXC
- G
- ACN
Competitive Landscape
TaskUs competes with larger BPO providers, as well as specialized firms. Its focus on high-growth tech companies and specialized services differentiates it, but it faces competition on price and scale.
Major Acquisitions
Heck Yeah
- Year: 2021
- Acquisition Price (USD millions): 42
- Strategic Rationale: Enhanced its content security offerings and expanded its reach into Trust & Safety services.
Growth Trajectory and Initiatives
Historical Growth: TaskUs has experienced significant revenue growth in recent years, driven by increased demand for its services. The company has expanded its client base and service offerings.
Future Projections: Future growth projections depend on market conditions, client spending, and the company's ability to execute its strategy. Analyst estimates vary.
Recent Initiatives: Recent initiatives may include strategic partnerships, acquisitions, and investments in technology and infrastructure.
Summary
TaskUs has carved a niche with high-growth tech companies, offering specialized digital services. The company benefits from a scalable model but faces challenges like client concentration and competition. Its focus on digital customer experience, content security, and AI operations positions it for future growth, however it must mitigate risks related to labor shortages and economic downturns. Overall the business is doing well and is positioned for further growth but should be aware of internal and external pressures.
Peer Comparison
Sources and Disclaimers
Data Sources:
- Company filings
- Industry reports
- Analyst estimates
- Market research reports
Disclaimers:
This analysis is for informational purposes only and does not constitute investment advice. Market conditions and company performance can change rapidly, so consult with a qualified financial advisor before making any investment decisions. Market share figures are approximate and may vary depending on the source.
AI Summarization is directionally correct and might not be accurate.
Summarized information shown could be a few years old and not current.
Fundamental Rating based on AI could be based on old data.
AI-generated summaries may have inaccuracies (hallucinations). Please verify the information before taking action.
About Taskus Inc
Exchange NASDAQ | Headquaters New Braunfels, TX, United States | ||
IPO Launch date 2021-06-11 | Co-Founder, CEO & Chairman Mr. Bryce Maddock | ||
Sector Technology | Industry Information Technology Services | Full time employees 58850 | Website https://www.taskus.com |
Full time employees 58850 | Website https://www.taskus.com | ||
TaskUs, Inc. provides outsourced digital services for companies in Philippines, the United States, India, and internationally. The company offers digital customer experience that consists of omni-channel customer care services primarily delivered through non-voice digital channels; and other solutions, including learning experience and customer care services, new product or market launches, and customer acquisition solutions. It also provides trust and safety solutions, such as monitoring, reviewing and managing user and advertiser-generated content on online platforms to ensure it complies with community guidelines, legal regulations, platform specific policies, risk management, compliance, identity management and fraud; and artificial intelligence (AI) solutions that consist of data labeling, annotation, context relevance, and transcription services for training and tuning machine learning algorithms that enables to develop AI systems. It serves clients in various industry segments comprising social media, e-commerce, gaming, streaming media, food delivery and ride sharing, technology, financial services, and healthcare. The company was formerly known as TU TopCo, Inc. and changed its name to TaskUs, Inc. in December 2020. TaskUs, Inc. was founded in 2008 and is headquartered in New Braunfels, Texas.
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